Manager Property System Solutions

KemperSportsNorthbrook, IL
1d$90,000 - $120,000

About The Position

KemperSports is seeking a highly organized, service-oriented manager to lead day-to-day golf technology operations and vendor management across a complex portfolio of systems, partners, and property needs. This role is responsible for coordinating vendor relationships, support issues, contract updates, installations, transitions, payment-related workflows, development priorities, and new software evaluations. The manager serves as a key connector across property operations, accounting, marketing, HR, vendors, and the IT organization to help keep golf technology platforms stable, scalable, and aligned with business needs. The ideal candidate brings strong operational discipline, practical problem-solving skills, and the ability to manage a broad environment that currently includes approximately 15 golf vendors, 4 additional tee sheet providers, and as many as 10 other connected systems.

Requirements

  • Bachelor's degree in Information Technology, Business, Hospitality, Operations, or a related field preferred.
  • 5+ years of experience in golf technology, hospitality systems, vendor management, operations support, or a comparable multi-site environment.
  • Strong working knowledge of golf operations technology, including POS, tee sheets, payment processes, and vendor-supported systems.
  • Experience coordinating multiple priorities, vendors, projects, and stakeholders at the same time.
  • Excellent communication, organization, follow-through, and problem-solving skills.
  • Ability to travel as needed to support installations, transitions, and property-level engagement.

Nice To Haves

  • Comfort operating in a high-meeting, high-touch environment with frequent shifting priorities.
  • Ability to translate operational needs into practical vendor actions and system improvements.
  • Experience supporting training, change management, and rollout best practices across multiple properties.
  • Strong attention to detail in contracts, configurations, timelines, and follow-up communication.
  • Collaborative leadership style with a bias toward service, accountability, and execution.

Responsibilities

  • Vendor Management and Relationship Oversight
  • Support and Issue Resolution
  • Contracts, Installations, and Transitions
  • Development Priorities and Software Evaluation
  • Payment Processing, POS, and Data Coordination
  • Meeting Leadership and Cross-Functional Coordination
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