Reporting to senior leadership, the Manager, PMO is responsible for leading the delivery and performance of a portfolio of program and project management oversight initiatives across multiple clients. This role provides strategic direction, governance, and operational leadership to ensure all projects align with established PMO standards, PMI best practices, and organizational objectives. The Manager, PMO will oversee project teams, drive consistency in execution, and serve as a key client partner—proactively managing scope, schedule, budget, and risk. This role is also responsible for strengthening client relationships, identifying growth opportunities, and ensuring delivery of high-quality, data-driven solutions that address both known and emerging client needs. Leadership & Delivery Oversight Lead and manage a team of project controls professionals and project managers across multiple client programs Oversee the successful execution of a portfolio of projects, ensuring alignment with PMO governance, standards, and methodologies Establish and enforce best practices for project planning, scheduling, cost control, and reporting Drive accountability for project performance, including scope, schedule, budget, and quality outcomes Provide coaching, mentorship, and performance management to team members Partners cross-functionally to introduce innovative solutions that drive business outcomes Client Relationship Management Serve as the primary escalation point for clients and ensure high levels of client satisfaction Build and maintain strong client relationships by understanding their business needs and strategic objectives Proactively identify and mitigate risks, while communicating project status and key issues effectively Deliver actionable insights and reporting to support client decision-making Business Development Identify opportunities to expand services within existing client accounts Partner with leadership to support business development efforts, proposals, and client presentations “Sell through the work” by demonstrating Think Power Solutions’ value and capabilities PMO Governance & Process Improvement Develop, implement, and continuously improve PMO processes, tools, and reporting frameworks Ensure standardization and consistency across all projects and programs Monitor and report on portfolio performance, KPIs, and resource utilization Drive continuous improvement initiatives to enhance efficiency and effectiveness Technology & Data Management Partner with IT and development teams to enhance project management tools and systems Oversee the use and optimization of project management software (e.g., Primavera P6, Excel-based tools, proprietary systems) Ensure data integrity, reporting accuracy, and effective use of analytics across projects Lead efforts to resolve complex data or system-related issues Financial & Operational Management Oversee project financials, including forecasting, budgeting, and cost control Support resource planning and allocation across the portfolio Manage month-end reporting processes and ensure financial accuracy
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Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees