Manager, Professional Education Events and Operations (Hybrid)

Insulet Corporation-posted 4 months ago
$110,925 - $166,387/Yr
Full-time • Manager
Acton, MA
Miscellaneous Manufacturing
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We're looking for an experienced and strategic Manager of Professional Education Events and Operations to lead the execution of high-impact, high-profile programs for U.S.-based Healthcare Professionals. This role oversees event operations, manages third-party vendors, and ensures seamless delivery of educational experiences that align with business goals and compliance standards. The ideal candidate brings strong project management expertise, a collaborative approach, and a passion for delivering exceptional learning experiences. This position will report to the Senior Manager, Professional Events and collaborate with the HCP Marketing team to drive a cohesive approach to HCP engagement and education in the US.

  • Serve as the primary liaison with external vendors, ensuring alignment with program goals, timelines, and budgets.
  • Provide proactive project management and oversight to meet the evolving needs of the program and to support the growing volume and complexity of both virtual and in-person Peer to Peer events, ensuring consistent quality and execution across all formats.
  • Streamline event planning and execution processes through expert vendor management, resource allocation to maximize value and minimize operational inefficiencies.
  • Establish processes, SOPs and document best practices to ensure consistency and excellence across programs that can adapt to future program growth, new event formats, and changing educational priorities.
  • Ensure flawless execution of virtual, hybrid, and in-person events with a focus on engagement, education, and professionalism, whether direct or through third party vendor.
  • Deliver ongoing training to sales teams and cross-functional partners on program updates, procedural changes, and new initiatives.
  • Analyze event performance metrics and stakeholder feedback to drive continuous improvement.
  • Provide post-event reporting, insights, and recommendations to senior leadership.
  • Stay current on industry trends, technologies, and best practices in professional education and event management.
  • Supervise and mentor a team of Professional Education Specialists, fostering a culture of growth, accountability, and high performance.
  • Bachelor's degree (preferred field of study in Marketing, Communications, Business)
  • 5+ years of experience in professional education, project management or event management.
  • Experience in managing and developing teams.
  • Demonstrated ability to manage third-party vendors, negotiate contracts, and oversee budgets for large-scale, multi-channel programs.
  • Skilled in developing timelines, managing cross-functional teams, and ensuring flawless execution under tight deadlines.
  • Experience in scaling programs, analyzing performance metrics, and implementing improvements to enhance educational impact and operational efficiency.
  • Strong understanding of compliance requirements in HCP engagement.
  • Excellent project management, communication, organizational, and leadership skills.
  • Preferred Experience within the healthcare, pharmaceutical, or medical device industry.
  • The US base salary range for this full-time position is $110,925.00 - $166,387.50.
  • Compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
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