Manager Production United Linen Services

WVU Medicine

28d

About The Position

The primary responsibility is for the management of all production areas within United Linen Services (ULS). Assists the Director / General Manager in the development of long range planning for the optimum use of the department assets.

Requirements

Bachelor’s Degree in Business Administration or related field OR seven (7) years of leadership experience.
Three (3) years laundry/linen experience in a management/supervisory capacity.
Excellent analytical, communication, and problem solving skills.
Detailed knowledge concerning the operation of laundry/linen processing equipment.

Responsibilities

Assures that all daily needs for customers are handled in a proficient, expeditious manner.
Assures that all customers with problems or concerns are addressed and follow-up and resolution to the customer satisfaction.
Assists in development of the annual United Linen Services budget.
Assures that ULS adheres to all JCAHO, WV Dept. of Health, and service regulatory agencies requirements.
Assures that all linen equipment is maintained in a safe and highly functional condition.
Assists with the hiring and training; prepare work schedules and maintain adequate staffing.
Assures that all work assignments and time schedules maximize productivity and provide for adequate shift coverage.
Develop, implement, maintain control of programs including operation logs, production records, account records, weekly inspections, monthly summary, safety & systems, sanitation and infection control standards.
Assures that all Linen Services employees are evaluated for performance.
Assures that provisions and requirements of the Collective Bargaining Agreement are followed.
Assists in planning, developing and adding new facilities and services.
Develops annual production goals and objectives and submit to the Director / General Manager.
Assists in developing and maintaining Departmental Policies and Procedures. Assures compliance with all ULS policies and procedures (administrative and departmental).
Assists in developing and maintaining the strategy and direction of ULS with regard to issues such as customer service, inventory levels, linen usage patterns, staffing, etc
Meets/completes obligations (i.e., projects, meetings, deadlines, etc.) punctually and on time.
Serves on Ad Hoc linen usage committees, and other committees as requested by the director.
Makes sure all actions and decisions reflect a professional and ethical demeanor.
May be assigned direct responsibility for certain areas, projects or functions, which may change or very from time to time as situations warrant.