Manager, Product Safety & Regulatory (Beauty & Accessories)

Gap Inc.

102d

About The Position

Gap Inc. is seeking a passionate and technically proficient Product Safety Manager to join our Product Safety & Trade Compliance team, with a focus on supporting beauty and accessories. In this role, you’ll help implement policies and procedures that ensure our products are safe, compliant, and ready for market. You’ll work closely with cross-functional teams, testing laboratories, sourcing offices, and vendors to influence and execute safety and regulatory strategies that support our global business. This role is critical to the continued growth of our beauty and accessory lines, as well as our exclusive collaborations.

Requirements

• 5–7 years in product safety, regulatory compliance, testing, and quality across beauty/personal care, accessories, footwear, and toys.
• Experience in softlines and apparel is a plus.
• Expertise in beauty/cosmetics for the U.S. and Canada markets, including FDA MoCRA, Prop 65, and Health Canada requirements.
• Familiarity with ingredients, IFRA standards, labeling, safety and claim substantiation, ISO 22716 GMP, and international regulations (e.g. Japan, Mexico, EU, and/or UK) is a plus.
• Expertise in adult and children’s accessories and footwear for the U.S. and international markets, with working knowledge of CPSIA, ASTM, GPSR, SATRA, Prop 65, REACH, and related standards.
• Proven ability to establish product safety standards and interpret test results to support business-critical decisions.
• Strong ability to navigate between strategic and tactical work, with excellent multi-tasking, prioritization, and time management skills.
• Self-motivated and results-driven, with a sense of urgency and attention to detail.
• Demonstrated success in cross-functional collaboration, building consensus across Brand merchandising and production teams, Sourcing, QA, Legal, and vendor teams.
• Skilled in influencing and resolving differing viewpoints.
• Excellent verbal and written communication skills, including the ability to engage effectively with Brand teams, vendors, and laboratories.
• Must have strong technical writing capabilities.
• Strength in supplier engagement, including training, capability assessments, corrective action leadership, and change management.
• Working knowledge of Microsoft Word, Excel, Teams, Outlook, SharePoint, PLM, etc.
• Project management skills are a plus.
• BS/BA degree preferred.

Responsibilities

• Conduct product safety reviews and risk assessments for new beauty, accessory, toys, and footwear products during concept and adoption stages, ensuring compliance with legal requirements and Gap Inc. safety standards.
• Document issues found and provide actionable recommendations.
• Communicate risks and recommendations clearly, leading or participating in cross-functional meetings, and delivering written and verbal updates to drive alignment and compliance.
• Support regulatory strategy by monitoring global regulatory changes, conducting market research, and translating insights into policy updates.
• Manage the beauty (cosmetics) testing program, including safety, stability, claim substantiation, and regulatory reporting.
• Analyze test results, resolve testing failures, monitor lab/vendor KPIs, and support lab/consultant management (cost, capability, turnaround time).
• Provide training to vendors and internal teams on product safety standards, testing programs, and protocols.
• Support updates to product safety and regulatory manuals, test protocols, labeling guidelines, SOPs, and other program documentation.
• Assist in investigating in-market issues and adverse events, conducting root cause analysis and corrective/preventive actions (CAPA), and escalating to Senior Management, Legal, and Brand teams as needed.
• Represent Gap Inc. externally, attending trade association meetings and providing regular updates to internal stakeholders.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees