Manager, Product Marketing Travel - Business Cards & Payments (BC&P)

Capital One • Richmond, VA

21h

About The Position

At Capital One, we’re building a leading information-based technology company. Still founder-led, Capital One is on a journey to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. The Role The Business Cards and Payments Marketing team is a passionate and entrepreneurial team of strategists. The Product Marketing team is focused on developing integrated marketing strategies to communicate the value of our various business card and payment products to prospective and existing customers to drive awareness and consideration. We are looking for a Product Marketing Manager to join our team to build and deliver end-to-end marketing strategies for our suite of business card products. This person will oversee the development and execution of the product brand positioning and go-to-market strategies working cross-functionally with Product, Analytics, Brand Creative, Design, Insights, and Channel Marketing teams.

Requirements

• High level of initiative and ownership, ability to coordinate efforts across diverse functional groups
• Ability to self-direct and task switch between strategic and tactical initiatives regularly
• Succinct, focused written and verbal communication skills
• Exceptional analytical and problem solving skills
• Preference to work on highly ambiguous projects – where you are expected to test hypotheses and stand up best practices that don’t exist today
• Diligent listening skills and the ability to adapt approach among diverse audiences to tease out insights and pain points
• High degree of comfort bringing ideas to the table that might at first seem absurd – then quickly build a case for testing and ultimately a recommendation for pursuit, scaling or abandoning
• Confidence to ask hard questions and push into uncharted territories – and not defaulting to the status quo before exploring new paths and quantifying risk / reward
• Bachelor’s Degree or military experience
• At least 4 years of experience in building and executing marketing strategies
• At least 2 years of product marketing experience building value propositions and go-to-market strategies to bring new products to market

Nice To Haves

• 5+ years of marketing experience in a large, fast-paced technology-forward culture
• Demonstrated success in defining and launching insights-driven marketing plans and value propositions in support of product roadmaps and objectives

Responsibilities

• Role will be primarily responsible for our hero Travel product, Venture X Business
• Develop the core positioning, messaging to elevate our Venture X Business product and about how the product should exist in the market in order to tell consistent and compelling stories.
• Partner closely with the Product teams to define roadmaps for the refinement of existing products and the development of net-new product launches leading conversations on product branding and white space marketing opportunities
• Partner closely with the PR team to plan more broadly for Venture X Business’ external roadmap to create industry news
• Partner with the Insights team to deeply understand the target audience, validate product positioning and messaging, and act as the voice of the customer to the organization at large.
• Partner closely with Channel Marketing teams to develop and execute integrated campaign strategies that align back to the product’s brand strategy.
• Oversee the end-to-end creative development with internal creative teams and external agencies to bring product marketing strategy to life.
• Understand how competitors are evolving their product and messaging strategies, and build strategies that position us for success in the market.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager