Manager, Product Management - Enterprise Supplier Management (ESM)
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As a Product Manager in the Enterprise Supplier Management (ESM) team, you'll be responsible for: Applying discovery and research techniques to identify internal customer pain points related to supplier management, non-associate labor and procurement processes. Breaking down business epics into features and further into user stories for ESM platforms Writing acceptance criteria and leading refinement efforts with engineering and SaaS platform teams Evaluating and exploring new technical approaches to solve customer needs with an eye toward a destination ESM platform experience Driving day-to-day prioritization of work, troubleshooting reported issues, and overseeing releases for ESM platforms. Researching and troubleshooting data-related issues from the data user communities within supplier management. Conducting data analysis to drive insights into new product features for ESM. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near-term and long-term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross-functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 3 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice To Haves
- 1+ years of experience translating business strategy or analysis into consumer-facing digital products.
- 1+ years of experience working on data products and platforms powering digital experiences, with a focus on supplier or procurement data.
- 1+ years working with cross-functional teams as a product owner in an agile development process, specifically for platform or system development.
- Experience with contracting systems, third-party risk management tools, or procure-to-pay platforms.
Responsibilities
- Applying discovery and research techniques to identify internal customer pain points related to supplier management, non-associate labor and procurement processes.
- Breaking down business epics into features and further into user stories for ESM platforms
- Writing acceptance criteria and leading refinement efforts with engineering and SaaS platform teams
- Evaluating and exploring new technical approaches to solve customer needs with an eye toward a destination ESM platform experience
- Driving day-to-day prioritization of work, troubleshooting reported issues, and overseeing releases for ESM platforms.
- Researching and troubleshooting data-related issues from the data user communities within supplier management.
- Conducting data analysis to drive insights into new product features for ESM.
Benefits
- This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Credit Intermediation and Related Activities
Number of Employees
5,001-10,000 employees
