Manager Product Development Business Operations

Altice USA Inc.•Bethpage, NY

32d

About The Position

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! We are seeking a detail-oriented and empathetic Business Operations Manager for our Product Development function to be the key advisor to leadership, focused on making time management, information accessibility, and decision-making processes more efficient across 6 departments. Reporting to the SVP, Product Development, the Business Operations Manager is responsible for serving as the air traffic controller for Product Development's leadership team, an integrator connecting work streams that would otherwise remain siloed, and a communicator linking the leadership team to the broader organization. The ideal candidate will be a truth teller when leadership needs a wide-ranging view without turf considerations and a confidant without any organizational agenda. You will anticipate problems and will be especially sensitive to issues that require diplomacy, functioning as additional eyes and ears. Most importantly, the Business Operations Manager acts with the implicit imprimatur of the Product Development leadership team, which requires humility, maturity, and situational awareness. As a full-fledged member of the Product Development senior leadership team your success will ultimately be measured by your ability to drive sharp gains in our leadership team's productivity, enterprise-wide impact, and employee engagement. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

Requirements

Exhibits natural and intuitive stakeholder empathy
Experience contributing to Product and Technology strategic planning and gaining acceptance for key results in accordance with corporate objectives
Go to expert for Prod Dev processes, people, and technology
Proven track record structuring strategic and tactical conversations, especially technical topics
Data literacy in support of decision making
Financial acumen to understand and articulate profits and losses, contributing as a leader in ROI and budget analysis
Demonstrated commitment to ongoing learning and professional development
Ability to write clear and concise emails, documents, and presentations that inspire action
Exceptional communication, leadership, and interpersonal skills. Ability to make informed decisions under pressure and effectively manage deliverables in support of an awesome employee experience
Demonstrated ability to drive product development process improvements and optimize operational efficiency
Project management skills and the ability to oversee multiple initiatives concurrently
5+ years of product development experience required.

Responsibilities

Left hand of Product Development's senior leadership with the ability to represent us when we are not in the room, while ensuring we are present where we can be most impactful
Understand and amplify the vision for Product Development's ways of working
Ensure attainment of key results by monitoring leading indicators, aligning cross functional leaders to deliver and report results
Ensure the delivery of budget targets, driving corrective actions, and delivering accurate forecasts
Coordinate talent management activities ensuring compliance to the processes intended to level up our function
Driving force in how we show up for our teammates, always ensuring our communications are timely, compelling, and concise
Lead special projects intended to level up Product Development operations
Autonomously manage the cadence and rhythm of big and small meetings, crafting the agenda, flow and content to drive alignment and decision making
Drive annual planning and program increments ensuring compliance with the processes
Track Product Development commitments, holding us accountable to keep our promises to teammates and customers
A force multiplier putting on a variety of hats as needed to enable Product Development's leadership to scale
Instigator of fun and gratitude for Product Development and our teammates across the company