Manager, Product Analytics

Credit Karma•Oakland, CA

About The Position

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. Banking services provided by MVB Bank, Inc., Member FDIC We are seeking a strategic, results-driven Product Analytics Manager to join our Banking Analytics team, supporting our checking and savings account products. What you’ll do: In this role, you will lead a team to create data-driven business recommendations that drive key product and marketing decisions. You’ll collaborate across product, marketing, and banking operations functions to launch innovative and competitive personal banking features. The ideal candidate has experience working on consumer banking, lending, and/or neobanking products , and will be able to: Lead and develop a high-performing team focused on measurement, insights, and strategic recommendations Partner with business leaders to shape go-to-market and growth strategies based on actionable insights Partner with engineering and business intelligence to ensure proper tracking instrumentation of new products and tests Develop learning agendas and test plans to support agile, data-driven decision-making Drive exploratory analysis to generate hypotheses, identify gaps, and size opportunities for new features Champion data-informed storytelling—helping leaders interpret complex results into compelling narratives that influence business strategy Mentor and coach team members on strategic thinking, communication, technical skillset, and stakeholder partnership

Requirements

Experience working on consumer facing financial products, such as checking, savings, and/or investment accounts
Bachelor’s or Master’s degree in Business, Economics, Statistics or related field
7+ years in product/marketing analytics, with experience managing junior team members
Strong ability to translate analytical findings into strategic recommendations and persuasive storytelling
Excellent stakeholder management and communication skills, with a track record of influencing senior leaders
Strong technical skillset including SQL, A/B testing, and statistical analysis

Nice To Haves

Comfortable navigating ambiguity and driving clarity in fast-paced, cross-functional environments
Ability to draw on experience to identify where data can have the most impact and clearly communicate findings and recommendations to partner teams
Ability to turn ambiguous questions and problems into clear deliverables and insights
Ability to balance strategic thinking with hands-on execution
Ability to make tradeoffs between speed and accuracy wisely

Responsibilities

Lead and develop a high-performing team focused on measurement, insights, and strategic recommendations
Partner with business leaders to shape go-to-market and growth strategies based on actionable insights
Partner with engineering and business intelligence to ensure proper tracking instrumentation of new products and tests
Develop learning agendas and test plans to support agile, data-driven decision-making
Drive exploratory analysis to generate hypotheses, identify gaps, and size opportunities for new features
Champion data-informed storytelling—helping leaders interpret complex results into compelling narratives that influence business strategy
Mentor and coach team members on strategic thinking, communication, technical skillset, and stakeholder partnership