Manager - Produce

4595 Food Market Corp dba Josephs Classic Market•West Palm Beach, FL

About The Position

Produce is often the first impression customers have of Joseph’s Classic Market. Our Produce Department Managers ensure the department is vibrant, fresh, and well-stocked while leading a team that takes pride in quality and customer service. Growth & Learning at Joseph’s At Joseph’s Classic Market, we believe in growing leaders from within. As a Produce Department Manager, you’ll continue building leadership and operational skills while learning the ins and outs of produce sourcing, merchandising, and shrink control. We value managers who are eager to grow, mentor their teams, and advance within our organization. Many of our senior leaders began in department-level roles, and we support managers who are motivated to grow, coach others, and advance their careers.

Requirements

2-3 years of produce retail experience, with at least 1 year in a supervisory role
Strong knowledge of fruits, vegetables, herbs, and organic produce
Familiarity with food safety and produce handling regulations
Excellent customer service and merchandising skills
Strong leadership and communication abilities

Responsibilities

Oversee the daily operations of the produce department, including prep, display, and storage
Implement and maintain opening, mid-day, and closing procedures
Ensure all displays are full, clean, rotated, and well-merchandised
Lead seasonal reset planning and execution
Maintain cleanliness and organization of coolers, prep area, and sales floor
Inspect incoming deliveries for quality, freshness, and proper temperature
Rotate stock using FIFO and track spoilage
Remove aging or damaged produce to maintain visual appeal and reduce shrink
Ensure organic and conventional products are properly separated and labeled
Enforce food safety procedures and safe produce handling standards
Maintain proper storage temperatures and accurate cooler logs
Ensure proper labeling and signage, including allergens and organic certifications
Comply with all health and safety regulations and maintain audit readiness
Execute company and seasonal merchandising plans, weekly ads, and promotional displays
Create impactful displays to highlight local, organic, and specialty items
Coordinate with Marketing or Store Manager on demos and sales events
Maintain all department signage (pricing, PLU codes, organic certification, etc.)
Order produce from approved vendors to maintain optimal stock levels
Monitor shrink and implement controls to reduce loss
Track department inventory, write-offs, and waste logs
Receive deliveries, verify accuracy, and properly stock product
Lead by example in providing knowledgeable, friendly, and proactive service
Train staff to assist guests with questions about product selection, ripeness, and prep
Handle customer concerns and special requests professionally
Maintain a welcoming, helpful department experience
Hire, train, and coach produce clerks and associates
Develop work schedules based on sales trends and labor budget
Conduct performance reviews and ongoing training sessions
Foster a safe, clean, team-oriented culture
Delegate tasks effectively to maximize productivity
Submit weekly department metrics (sales, labor, shrink) to Store Manager
Communicate vendor issues, customer feedback, and department needs
Participate in leadership meetings and seasonal planning