Manager, Process Manager- Global Payment Network

Capital One•McLean, IL

18h•Onsite

About The Position

The GPN Portfolio Team is responsible for bridging the gap between Product strategic visions and operational execution. Partnering with the Product Areas / Families, we help to translate their product roadmaps into realistic, forecasted portfolios that align with business priorities. We provide management, oversight and support to all Product Area members; collaborating across varying levels and roles to enable leadership to see progress, remove blockers and make decisions needed to deliver the most value to the organization.

Requirements

Bachelor’s Degree or Military experience
At least 2 years of experience in Process management
At least 2 years of Jira experience

Nice To Haves

4+ years of Product, Business or Technical experience
2+ years of experience in Process management

Responsibilities

Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders.
Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value.
Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
Provide portfolio metrics, providing actionable insights to drive strategic decision making.
Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards.
Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes