Manager Pre Access Scheduling

United States Of America • Broomfield, CO

227d • $33 - $50 • Remote

About The Position

A Pre-Access Manager is responsible for managing the efficient and effective functioning of patient access services for their assigned team within the Pre-Access Service Center (PASC). This role works closely with departmental leaders, staff members, and other stakeholders to uphold high standards of quality, compliance, and patient satisfaction. The role monitors key performance metrics to ensure goals are achieved and makes suggestions for improvement opportunities.

Requirements

• High school diploma or equivalent is required.
• Bachelor's degree or higher is preferred.
• Previous experience with Epic is preferred.
• At least (2) years of supervisory experience is required.
• At least three years of work experience in Patient Access is required. Bachelor's degree may substitute for two years of the required experience.

Nice To Haves

• Leadership
• Revenue Cycle knowledge
• Coaching
• Basic computer skills
• Problem solving
• Insurance benefits
• Customer service

Responsibilities

• Manages the daily operations of assigned department through direct supervision of front-line caregivers and supervisors; who may have responsibility for many aspects of daily operations.
• Conducts regular audits and reviews to assess performance, staffing levels, and stewardship.
• Develops policies and procedures to ensure regulatory compliance and high performance.
• Lead and/or contribute to performance improvement initiatives and EHR enhancements.
• Collaborate with leaders throughout the organization to provide world-class care for patients.
• Promotes the mission, vision, and values of Intermountain Health and abides by service behavior standards.
• Provides input for hiring, training, coaching, and disciplinary processes for employees.
• Performs front-line staff duties as required.
• Performs other duties as assigned.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree