Manager, Practice Solutions – Google Workspace

CDW

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About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Manager, Practice Solutions – Google Workspace leads a dynamic team of Business Development professionals, Solution Architects, and Delivery Engineers responsible for driving Google Workspace growth across CDW. This role focuses on enabling account managers, partners, and customers to adopt Google Workspace solutions, accelerating cloud collaboration, and delivering value through strategic programs and offerings.

Requirements

• Bachelor’s Degree or equivalent experience and 3 years’ experience managing teams OR 7 years experience to include 3 years experience managing teams
• 3 years’ experience in Google Workspace solution sales or related technology practice
• Excellent written and verbal communication skills with ability to influence stakeholders at all levels
• Proven ability to manage multiple priorities and adapt to changing business needs
• Strong analytical and strategic thinking skills with a track record of creative problem-solving
• Demonstrated success in managing budgets and achieving profitability targets
• Advanced proficiency in productivity tools (Google Workspace and Microsoft Office)
• Ability to build and maintain strong relationships with internal teams, customers, and Google executives

Responsibilities

• Team Leadership: Manage and inspire a cross-functional team (Business Development, Solution Architects, Delivery Engineers) through performance management, coaching, and professional development.
• Google Workspace Strategy Execution: Drive adoption and growth of Google Workspace solutions across CDW ’s customer base, ensuring alignment with CDW ’s strategic goals and Google priorities.
• Vendor Collaboration: Partner with Google and ecosystem vendors to develop joint go-to-market strategies, marketing initiatives, and revenue growth plans.
• Resource Optimization: Allocate resources effectively to achieve short-term objectives while building long-term strategic plans for Google Workspace practice success.
• Mentorship & Enablement: Motivate, train, and develop team members to deepen Google Workspace expertise and deliver exceptional customer outcomes.
• Profitability & Value: Increase high-margin Google Workspace business while delivering measurable value to CDW customers.
• Process Improvement: Identify opportunities to enhance sales motions, operational processes, and solution strategies for Google Workspace offerings.
• Relationship Management: Build and maintain strong relationships with Google stakeholders, internal teams, and customers to uncover new opportunities.
• Escalation Point: Serve as the primary escalation contact for Google Workspace-related opportunities and resolve customer or partner satisfaction issues.
• Planning & Reporting: Contribute to quarterly and annual business plans; manage reporting processes and leverage metrics to optimize performance.
• Cross-Functional Collaboration: Work with Sales, Marketing, and Operations to create internal and external collateral that drives awareness and accelerates Google Workspace adoption.
• Talent Development: Hire, onboard, and retain top talent while fostering a culture of growth and innovation within the Google Workspace practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager