Manager Practice Operations - Gretna Clinic

Best Care • Omaha, NE

95d

About The Position

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Requirements

• Bachelor's degree in Nursing, Healthcare Administration, Business Administration, related field or equivalent combination of education and experience.
• Minimum of three years' experience in a clinic or healthcare setting required.
• Minimum of two years of experience overseeing the work of a group of people, hiring, firing, assigning work, orienting, training, evaluating, disciplining, coaching/mentoring and/or negotiating and interpreting conflicts.
• Knowledge of advanced management principles.
• Knowledge of basic accounting or finance skills.
• Skilled in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Ability to mentor, supervise, delegate and evaluate.
• Advanced interpersonal relationship and customer service skills required to effectively communicate with staff, physicians, administrators, patients, visitors and vendors.
• Ability to collaborate effectively with diverse stakeholders & advocate and influence change.

Responsibilities

• Manage the day-to-day operations of clinical staff.
• Work closely with the Director- Practice Operations to develop clinic and staff performance goals and objectives.
• Responsible for the interviewing, selection, and clinic onboarding process of new staff.
• Supervises and completes performance evaluations and/or corrective action.
• Responsible for the implementation of company policies.
• If managing multiple clinic sites, regular site visits for all locations are required.
• Acts as a liaison for referring physicians, patients and families.
• Manage clinic internal and external relationships by maintaining a high overall satisfaction rating from providers, leadership, and staff.
• Serve as the first point of contact for any patient and/or customer complaints.
• Continuously review clinic day-to-day operations and work with the Director – Practice Operations to propose and implement new processes/procedures to reduce costs, increase revenue, and/or improve clinic efficiencies.
• Responsible for maintaining knowledge and processes related to the regulatory, licensure, compliance and accreditation requirements for all clinic staff.
• Responsible for clinic operation financial management including purchasing, expenses, personnel management.
• Responsible for determining priorities and appropriately allocating resources.

Benefits

• Competitive pay
• Excellent benefits
• Great work environment where all employees are valued

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees