Manager Practice II - Douglas Behavioral Health

CHRISTUS Health • Tyler, TX

422d

About The Position

The Manager Practice II position at Christus Health is responsible for overseeing the operations of provider practices, typically managing 2-4 providers and 6-10 full-time equivalents (FTEs) across one or two sites. This role involves managing personnel, preparing budgets, ensuring data accuracy, addressing complex customer service issues, and maintaining effective communication between providers and staff. The manager plays a crucial role in implementing operational plans, enhancing revenue strategies, and ensuring compliance with healthcare regulations while fostering a positive workplace environment.

Requirements

• High School Diploma or GED
• Strong communication skills

Responsibilities

• Establishes and implements goals, objectives, policies, procedures, and systems for the assigned administrative areas.
• Assists with developing and implementing the annual operational plan and budget.
• Selects, trains, orients, and supervises clinic personnel in accordance with established policies and procedures.
• Responsible for work assignments and daily operations.
• Manages personnel for multiple practices, including training relief employees.
• Evaluates performances and recommends merit increases, promotions, and disciplinary actions in a timely manner.
• Interviews and recommends hiring and termination of staff in accordance with approved policies.
• Resolves problems in administrative areas and ensures compliance with regulations and standards.
• Helps fiscal management and other administrative staff in implementing cost-effective policies and procedures for all operational areas.
• Works in conjunction with the Regional Director and corporate Marketing Department in practice development.
• Ensures the effective implementation of job descriptions, personnel policies, and payroll practices.
• Monitors and controls clinic expenditures within budget.
• Identifies and implements cost reduction opportunities.
• Serves as liaison between clinic and external agencies.
• Works with staff and providers to ensure quality patient care and services are provided.
• Maintains effective communication with providers and staff; conducts monthly meetings with providers and staff.
• Creates a positive workplace.
• Gathers and reports monthly and annual data for fiscal, statistical, and planning purposes.
• Develops and implements revenue enhancement strategies for existing practice(s).
• Participates in professional development activities to keep current with healthcare trends and practices.
• May be responsible for assuring all appropriate licensure, certifications, and/or accreditations are secured according to policy.
• Follows the CHRISTUS Physician Group guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Maintains strict confidentiality.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner consistent with the CHRISTUS Mission.
• Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
• Implements job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group's cultural diversity objectives.
• Supports and adheres to CPG Service Guarantee.
• Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.
• Ensures assessment of competency of all associates is completed as part of the orientation program and on an ongoing basis.
• Identifies plans, develops, and/or arranges for programs to meet the educational/skills needs of the associates upon hiring and on an ongoing basis.
• Contributes to the development of operating and capital budgets to meet the needs of the clinics on an annual basis.
• Reviews financial and productivity management reports and takes appropriate actions.
• Evaluates clinic production and revises procedures or devises new forms to improve efficiency of workflow.
• Supervises the clinical and non-clinical areas to ensure timely and efficient management.
• Coordinates with Providers as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff.
• Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System.
• Performs other related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED