Manager, Platinum Operations - FIFA World Cup 26™
About The Position
The Operations Manager will play a pivotal role in supporting the Platinum Operations Team throughout the planning and execution phases of the FIFA World Cup 2026™. This individual will work closely with City Leads and the Director of Workforce Operations to ensure the seamless delivery of high-quality hospitality programs. The role requires a proactive, detail-oriented professional who thrives in a fast-paced, dynamic environment. This role will ensure that tasks are delivered on time, within scope, and aligned with The Platinum Operations objectives by coordinating resources, managing risks, and improving processes across multiple projects.
Requirements
- 3–5 years of experience in program or operations management, preferably in large-scale events or hospitality.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in project management tools and Microsoft Office Suite.
- Ability to work flexible hours during peak event periods.
Nice To Haves
- Experience working in high-profile hospitality programs.
- A collaborative mindset with a “jack-of-all-trades” approach to problem-solving.
Responsibilities
- Assist in the coordination and execution of operational plans across multiple cities.
- Serve as a liaison between City Leads and central operations to ensure alignment and timely delivery of program milestones.
- Support workforce planning and logistics, including onboarding, training coordination, and resource allocation.
- Contribute to the development and implementation of standard operating procedures (SOPs).
- Monitor project timelines and escalate risks or delays to leadership.
- Collaborate cross-functionally with internal departments and external vendors to ensure operational excellence.
- Provide on-site support during key event phases as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
