Manager, Planning & Insights, Pricing

American Express•New York, NY

10h•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive GMNS revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions. The Planning & Insights – Pricing team analyzes discount rate (DR) trends across global markets to uncover key drivers behind DR performance and develop clear perspectives on how the DR is evolving. The team transforms these perspectives into forward-looking analytics by leading and executing five major DR forecasts, projecting results across a 1-3 year horizon. The Manager, Planning & Insights – Pricing, is responsible for leading the global DR forecasts, partnering closely with regional specialists across the U.S., EMEA, APAC, LAC and Canada to understand local dynamics and develop a cohesive narrative that connects regional insights to overall global DR performance. This role offers a unique opportunity to partner with global pricing teams, craft the narrative surrounding the organization’s largest revenue stream, and drive impact across multiple businesses and segments. This is an excellent opportunity for an individual to gain knowledge of the payments industry, as well as exposure to and insight from senior leaders across American Express. The Manager should be a dynamic individual who can partner closely with senior leaders and has the right ambition to drive change.

Requirements

4+ years’ experience in pricing, investment banking, corporate finance, strategic finance, or other finance related roles is desired
Bachelor’s degree required. MBA/Graduate degree or focus on Finance/Accounting/Business is a plus
Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data
Success in quantitative data analysis methods and data mining
Strong attention to detail
High proficiency with Excel and PowerPoint is required
Strong relationship management and collaboration skills, with the ability to navigate competing priorities and align teams toward shared objectives
Excellent communication skills – both written and oral - with experience leading discussions with senior leaders where decisions need to be made based on the facts presented
Self-starter who excels in a fast-paced, dynamic environment that places a premium on driving results

Nice To Haves

MBA/Graduate degree or focus on Finance/Accounting/Business is a plus
SQL and/or SAS data querying is highly preferred

Responsibilities

Lead creation of executive-level (e.g. Exec. Committee, Board of Directors) materials highlighting Discount Rate (DR) performance and key business drivers
Partner with regional Pricing teams to drive and execute strategic initiatives related to DR planning
Build and refine complex analytical models to generate actionable insights into DR performance trends
Become a subject matter expert for a specialized region, developing deep knowledge of local dynamics, DR performance drivers, and emerging trends while maintaining a point of view on the headline trends impacting DR Globally
Collaborate with Controllership, Finance, and Technology partners to evaluate merchant-level data across data sources, and General Ledger entries, establishing a holistic understanding of discount rate drivers
Leverage advanced data mining expertise (SQL, Lumi) to extract, analyze, and translate data into meaningful insights on merchant-level mix and performance
Oversee global TM1 automation initiatives, ensuring process efficiency and data integrity

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities