Manager Physician Practice Operations

Children's Healthcare of Atlanta • North Atlanta, GA

285d

About The Position

Oversees the day-to-day operations, ensuring a high-quality patient/family experience. Monitors and improves revenue generation and operational efficiency of the assigned practice(s). Oversees larger practices and multiple locations with high patient throughput, inpatient, and/or procedural services and an evolving strategic plan and/or growing scope of programs and/or services.

Requirements

• 5 years of experience in operations with strong financial, human resources, and systems background
• Experience in a physician practice setting
• Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic

Nice To Haves

• Master's in Business Administration, Health Administration, or related field

Responsibilities

• Partners with clinical operations leaders to direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control.
• Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.
• Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Ensures back-end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice.
• Ensures structure addresses changes in technology, operational processes, and practice needs.
• Builds relationships with key stakeholders, communicating progress towards key performance indicators.
• Partners with the corresponding entity for non-employed leased physicians and clinical staff needs and manages invoices and timely reimbursement.
• Identifies and resolves important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry.
• Oversees and directs administrative activities, including current operational policies and procedures and internal/external reports and correspondence.
• Maintains open lines of communication and positive working relationships with staff, physicians, and key system partners.
• Evaluates and makes recommendations for business development and expansion opportunities.
• Oversees implementation of all expansion projects.
• Maintains professional affiliations and enhances professional growth and development to remain current in changing healthcare trends as relates to management of clinic operations.
• Understands and applies management information, concepts, and principles to practice operations, including risk management, compliance, information management, planning, marketing, governance, organizational dynamics, human resources, and financial management.
• Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
• Mentor team members to encourage personal and professional growth.
• Encourage ongoing skill development by providing opportunities for continued education.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees