Manager - Physical Security Systems - Le Bonheur

Methodist Le Bonheur Healthcare•Memphis, TN

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. The Manager Physical Security Systems is responsible for the technology, security operating systems, and processes associated with the physical security management program. Develops and implements strategies for the utilization and integration of security technology across multiple areas, to include: Security Dispatch, identification, access control, CCTV, alarm monitoring, PBX, telecom, and other areas identified through the integration process. Serves as the technical expert for all physical security technology matters. Serves as the primary installer, integrator, troubleshooter, and repairer of assigned systems and technologies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Manager Physical Security Systems is responsible for the technology, security operating systems, and processes associated with the physical security management program. Develops and implements strategies for the utilization and integration of security technology across multiple areas, to include: Security Dispatch, identification, access control, CCTV, alarm monitoring, PBX, telecom, and other areas identified through the integration process. Serves as the technical expert for all physical security technology matters. Serves as the primary installer, integrator, troubleshooter, and repairer of assigned systems and technologies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

High School Diploma or Equivalent
Post-Graduate Certificate or Diploma
OSHA 10 Construction or General Industry through an OSHA-authorized trainer or provider
5-7 years Minimum of five (5) years of experience in Security systems installation, maintenance, and integration
Milestone Certified Integration Technician (MCIT) Milestone Systems
Certified Fire Alarm Designer (CFAD) Level 3 Electronic Security Association
Lenel Certified Associate LenelS2
Wide-ranging experience across multiple security related systems and technologies.
Knowledge and in-depth understanding of various Security concepts, including: access control, CCTV, ID management, and other security methodologies.
Advanced knowledge of requirement gathering techniques, project management, and security systems development methodologies.
Strong analytical and critical thinking skills with the ability to utilize system and technological data to improve security functions and outcomes.
Strong ability to manage multiple priorities within short timeframes.
Ability to understand and prepare moderately complex written materials, such as policy and procedure manuals.
Ability to communicate verbally with Associates, management and members of the public.
Ability to work without close supervision and to exercise independent judgment.
Ability to organize multiple tasks and projects and maintain control of own and others' work flow.

Nice To Haves

Bachelor's Degree Business Administration
Bachelor's Degree Computer sciences
Master's Degree Business Administration
Master's Degree Computer sciences

Responsibilities

Leads and manages all physical security technology activities in the day-to-day operation of the Security/Support Services departments.
Develops and maintains policies and procedures, utilizing industry “best practice” standards.
Advises leadership on the design and utilization of a wide range of systems and technologies that are scalable from the facility level to systemwide implementation.
Collaborates with facility and corporate partners to achieve established goals and objectives.
Assists in the review, testing, implementation, and monitoring of new technologies and system upgrades; collaborates with the appropriate stakeholders and partners to coordinate required upgrades or fixes.
Understands and assists in creating capital and operational budgets.
Develops an end-of-life schedule and plan for system components and processes.
Creates and maintains user-friendly work instructions and guidelines.
Trains staff and new system users on processes and system functionality.
Partners with multidisciplinary teams and business owners to lead a variety of projects involving technology and system evaluation, selection, implementation, and ongoing maintenance.
Maintains and monitors a comprehensive list of projects, negotiating priorities based on business needs.
Directs the activities of any associates reporting to this role.
Monitors performance, clarifies work expectations, assists with goal setting, and promotes cooperation among individuals and groups.
Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved, and demonstrated throughout their employment.