Manager, Pharmacy Clinical Services

Wal-Mart • Fort Wayne, IN

87d • $112,000 - $197,000

About The Position

Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations, counseling customers regarding health care and prescription medication needs including Medication Therapy Management (MTM) and all ongoing programs as identified, and maintaining confidential information, controlled medications, and required documentation. Drives market pharmacy financial performance by ensuring that clinical service delivery is generating revenue in a cost-effective manner, improving margin, and developing a return on investment. Directs managers in controlling expenses related to clinical service delivery, for example, scheduling of associates and efficient use of clinical time to reduce costs while maintaining a high level of patient care. Provides guidance to pharmacists in analyzing economic trends, population health trends, and community needs to ensure the market meets clinical service delivery metrics, wage efficiency, and overall profit derived from clinical services. Develops and implements direct patient care strategy and clinical pharmacy programs for the market by analyzing pharmacy data to determine clinical services, utilizing clinical judgment and business understanding to develop programs and services, and communicating corporate clinical service initiatives to the field. Ensures continuous quality improvement in patient care and pharmacy clinical services by training pharmacists on standard operating procedures (SOPs) and quality improvement (QI) initiatives, monitoring and evaluating pharmacy performance on quality initiatives and patient outcomes, and implementing policies for quality delivery of clinical services. Drives compliance in the delivery of clinical pharmacy services by educating pharmacists on appropriate licensure and certification requirements and ensuring compliance with regulatory requirements. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity. Embraces differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected through a culture of belonging.

Requirements

• Bachelor's degree in pharmacy or Doctor of Pharmacy degree (PharmD) or equivalent FPGEC certification.
• 1 year experience practicing as a licensed pharmacist.
• Pharmacist license in all states of a market by job entry date.
• Completion of APhA Pharmacy-Based Immunization Delivery Certificate program.
• Maintain a State Immunization License while employed in this position if required by the state.
• Maintain CPR/AED Certification while employed in this position.

Nice To Haves

• Education in Facilitation, Pharmacy, Presenting information to groups, Training and Facilitation.

Responsibilities

• Provides comprehensive patient care by processing and dispensing prescription orders.
• Administers immunizations and counsels customers on health care and prescription medication needs.
• Drives market pharmacy financial performance and ensures clinical service delivery generates revenue.
• Develops and implements direct patient care strategy and clinical pharmacy programs.
• Provides expertise and support to pharmacists and field leadership.
• Ensures continuous quality improvement in patient care and pharmacy clinical services.
• Drives compliance in the delivery of clinical pharmacy services.
• Promotes and supports company policies and standards of ethics and integrity.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees