Manager, Personal Training Programming and Development, San Francisco

About the position

The MNR Manager upholds the quality of the Equinox experience through education, programming and trainer development. As a result, they inspire members and employees toward a culture of self-improvement. In partnership with the PT Manager, the MNR Manager is tasked with cultivating a collaborative and energetic culture, driving professional development for the individual and team, safeguarding brand standards and impacting key business levers.

Responsibilities

• Ensure the quality of service delivered through complimentary and paid Personal Training services that result in continued PT engagement.
• Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition.
• Hold the team accountable for branded, quality member interactions.
• Collaborate with all departments of the club to achieve interdepartmental synergy.
• Participate in the interview and hiring process of trainers.
• Lead and foster team commitment to continued education opportunities.
• Create and present relevant development topics in the monthly PT department forum.
• Lead employees through the tier system via education and promotion process.
• Deliver in club education to support the development needs of the training team.
• Ensure high value of PT service delivery to impact member participation, client attrition and compliance around programming.
• Conduct regular program design meetings with each team member.
• Perform session audits on both complimentary and paid services and provide timely and constructive feedback.
• Maintain assessment room presentation and functionality of all equipment.

Requirements

• Holds a genuine interest in the science, education, and on-going innovation of living a high-performance lifestyle.
• Upholds the integrity of the Equinox brand.
• Demonstrates superior instructional and coaching abilities.
• Expertise in Equinox programming standards.
• Ability to create a positive team culture with adherence to brand standards.
• Demonstrates leadership capability.
• Possess collaborative social skills and strong desire to interact with members, clients, and staff.
• Ability to manage high volume of inbound communication and react in a timely manner.
• Strong technical skills.
• Ability to hire, train and direct staff who match the brand.
• Strong active listening skills.
• Excellent written and oral communication skills.
• Effective time management and prioritization skills.
• Enthusiastic and passionate about the fitness industry.
• Passion for Equinox, and its member-centric mission.

Nice-to-haves

• Exercise Science or Sports Management Degree preferred.
• Current national certification, CPR/AED, First Aid.
• Excellent instructional abilities - i.e. ability to lead a curriculum and create strategies for learning.

Benefits

• Competitive salary.
• Benefits and industry leading commission opportunities for club employees.
• Complimentary Club membership.
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop.
• Pay Transparency - $68,640 + opportunity to earn bonus.