Manager, People Technology

QVC•West Chester, PA

1d•Hybrid

About The Position

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. Who We Are QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. Your Opportunity, Your Team We are seeking a Manager, Global People Technology , to lead a team of senior analysts to deliver the Global People Team Portfolio Roadmap. This role is central to transforming the People Team into a more agile, automated and data-driven function through optimization, integrations, and process innovation. If you thrive on balancing leadership with hands-on technical work, this is your chance to make a global impact. You will be part of the People Solutions Leadership Team and collaborate with COEs, Technology, Legal, and vendor partners to guide innovation, ensure operational excellence, and uphold critical protocols. You will report to the Director, Global People Solutions. Where You'll Work This role is hybrid and will require you to be onsite at our West Chester, PA (Studio Park) location several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: Pennsylvania, New Jersey, or Delaware. Relocation assistance is not available for this role What You'll Do Collaborative Leader: Manage a team of senior analysts, mentoring for growth and ensuring delivery excellence, while partnering closely with HR technology experts and occasionally performing hands-on configuration. Strategy and Execution: Combine strategic oversight with practical involvement in technical work—leading functional workshops, guiding complex configuration initiatives, and contributing to critical projects to deliver high-quality HR technology solutions. Drive Innovation: Identify opportunities for automation, system simplification, process optimization, and user experience enhancements across core HR processes. Ensure Technology Delivers: Oversee initiatives that make the HR Technology ecosystem scalable, compliant, and intuitive for global employee experiences. Own Vendor Partnerships: Oversee vendor relationships, RFI/RFP processes, and contract performance to ensure alignment with roadmap priorities. Ensure Security and Compliance: Partner with Technology and Legal to uphold cybersecurity, user access, and data privacy protocols. Influence Strategy: Use analytics and technical insights to shape roadmap decisions and deliver scalable solutions that meet business needs.

Requirements

5+ years of configuration experience in the Workday Ecosystem
Proven leadership experience managing teams and delivering through others.
Hands-on technical expertise: configuration, integrations, and troubleshooting in Workday (including HCM, Security, and ideally Workday Prism), ServiceNow, Kronos, and related tools.
Experience leading complex configuration initiatives and partnering closely with senior HR stakeholders.
Strong understanding of data integrity, compliance, and security protocols.
Ability to translate complex system concepts into clear, actionable recommendations for HR stakeholders.
Experience working across global teams within a complex organizational structure.

Responsibilities

Manage a team of senior analysts, mentoring for growth and ensuring delivery excellence, while partnering closely with HR technology experts and occasionally performing hands-on configuration.
Combine strategic oversight with practical involvement in technical work—leading functional workshops, guiding complex configuration initiatives, and contributing to critical projects to deliver high-quality HR technology solutions.
Identify opportunities for automation, system simplification, process optimization, and user experience enhancements across core HR processes.
Oversee initiatives that make the HR Technology ecosystem scalable, compliant, and intuitive for global employee experiences.
Oversee vendor relationships, RFI/RFP processes, and contract performance to ensure alignment with roadmap priorities.
Partner with Technology and Legal to uphold cybersecurity, user access, and data privacy protocols.
Use analytics and technical insights to shape roadmap decisions and deliver scalable solutions that meet business needs.