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We are seeking a strategic and hands-on Manager, AI & Automation Strategy, who thrives on transforming business problems into innovative technology solutions. This role is ideal for someone passionate about AI, automation, and process optimization to enhance productivity, improve service delivery, and drive impactful business outcomes. The ideal candidate will have a strong understanding of AI and Automations (Power Automate), and experience designing, implementing, and maintaining scalable solutions. This role requires a strategic thinker and solution architect with a knack for process discovery, gap analysis, and stakeholder communication.