Manager, People Operations

Supio • Seattle, WA

113d • $130,000 - $160,000

About The Position

Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers’ daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level, accurate analysis of complex data and legal records, quickly and efficiently bringing critical insights when they matter most. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements, even in courtrooms. We’re looking for our first People Operations Manager to help us scale. This is a unique opportunity to design, optimize, and own the employee experience at a high-growth AI legaltech startup. Reporting to the Director of People Operations, you’ll be at the heart of building a world-class workplace—driving programs that attract top talent, foster growth, and create a culture where people thrive. This role is 5 days a week onsite from our downtown Seattle office.

Requirements

• 5–7 years of progressive HR/People Ops experience (2+ in high-growth SaaS or tech).
• Proven ability to scale people operations in companies of 50–500+ employees.
• Skilled with modern HRIS platforms (AI-enabled a plus) and data-driven decision-making.
• Strong knowledge of employment law, immigration, and compliance.
• Balance of tactical execution and strategic vision, thriving in fast-paced environments.
• Excellent relationship builder, collaborator, and communicator.
• Committed to fostering an inclusive, high-performance culture.

Nice To Haves

• PHR, SHRM-CP, or similar certification.
• Interest in AI and legaltech.

Responsibilities

• Manage interview scheduling and logistics, ensuring a smooth and professional process for candidates and interviewers.
• Serve as the main point of contact for candidates, delivering timely communication and an outstanding candidate experience.
• Partner with recruiters and hiring managers to provide proactive updates and support throughout the hiring process.
• Attend intake/kickoff meetings for new roles and advise on scheduling strategies.
• Track and report on scheduling metrics, sharing insights with the People team.
• Identify opportunities to improve and streamline recruiting operations.
• Assist with ad hoc projects that support the People & Recruiting team.
• Support the development and scaling of people processes that are efficient, compliant, and employee-friendly.
• Ensure proper completion of I-9 verification, background checks, and employment documentation.
• Implement clear documentation standards and automated workflows.
• Deliver a world-class onboarding process that accelerates ramp-up and cultural integration.
• Create smooth, feedback-driven offboarding experiences and alumni engagement programs.
• Optimize every stage of the employee lifecycle.
• Oversee immigration-related processes with external counsel.
• Ensure compliance with federal, state, and local employment laws.
• Maintain audit-ready processes and documentation.
• Coordinate employee benefit programs to ensure accurate administration and support Open Enrollment for employees’ health, financial security, and well-being.
• Assist employees with benefits enrollment, changes, and inquiries.
• Execute recognition programs that reinforce company values.
• Maintain accurate employee files and HRIS data integrity.
• Assist with preparation for audits and government reporting requirements.

Benefits

• Health insurance: medical, dental, and vision.
• 401k.
• Flexible paid time off (PTO) and company-paid holidays.
• Monthly commuter subsidies.
• DoorDash subsidies for breakfast and dinner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees