Manager, People Experience
About The Position
McDonald's has an exciting opportunity for a Manager, People Experience role on the US People Strategy & Planning team. Our People Strategy & Planning team is dedicated to driving performance and engagement by bringing the National People Plan to life in collaboration with the Field and McOpCo teams. This role is responsible for ensuring that foundational programs and practices across the entire restaurant employee lifecycle are effectively implemented and adopted. Acting as trusted advisors and change leaders, this role partners closely with US People team members, owner/operators, and cross-functional teams to deploy best practices, influence adoption, and create meaningful impact for the McDonald's-brand restaurant workforce.
Requirements
- Deep understanding of employee experience strategies, processes, and objectives.
- Ability to manage multiple projects in parallel with thoughtful prioritization, working collaboratively with teams and as an individual contributor to achieve program objectives.
- Strong presentation, influencing, and facilitation skills to educate and inform key stakeholders at varying levels of seniority.
- Demonstrated experience collaborating cross-functionally with a variety of stakeholders, supported by strong interpersonal skills and an aptitude for building rapport.
- Keen understanding of labor landscape and demographic shifts.
- Project management experience required.
- Degree in Human Resources, Business Administration, or a related field.
Nice To Haves
- Experience working with third party vendors preferred.
Responsibilities
- Develop and facilitate the implementation of solutions that address the foundational elements across the restaurant employee lifecycle (e.g., wage education, hiring maximization)
- Driving adoption of recommended practices and resources across 10 Field Offices and McOpCo by executing the national People plan.
- Leads, influences, and orchestrates proactively through a grounding in insights on deployed people fundamental tools and resources.
- Socialize and deploy people fundamentals strategy and execution, leveraging best practices and benchmarking.
- Builds feedback collection systems to understand end-user experiences, highlights pain points and communicates with initiative stakeholders to confirm or evolve practices and builds workplans to implement changes.
- Identity and create opportunities for recognition and maximization support.
- Collaborates with owner/operators, internal, and cross-functional stakeholders to understand needs and ensure communication, training to drive initiative adoption, effective use, and positive user sentiment.
- Lead and support ad-hoc projects as needed.
Benefits
- This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).
- This position is eligible for a bonus, calculated based on individual and company performance.
- This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
