Manager, People Development & Engagement

Just Food For Dogs

6d

About The Position

The Manager, People Development & Engagement is responsible for designing and leading enterprise-wide talent strategies that enable business growth, performance excellence, and a high-engagement culture. This role owns learning & development, performance management, full-cycle recruiting strategy, internal communications, and engagement initiatives. This leader will build scalable talent systems that support rapid growth, strengthen leadership capability, and reinforce a culture of accountability, ownership, and operational excellence.

Requirements

• 6–10+ years of progressive experience in talent management, L&D, and recruiting
• Bachelor’s degree in Human Resources, Organizational Development. Business, Operations, Hospitality, or related field preferred (or equivalent experience)
• Demonstrated success building scalable talent systems from the ground up
• Strong project management and change management capability
• Ability to influence leaders at all levels
• Analytical mindset with ability to leverage data to drive decisions
• Experience implementing performance management frameworks
• Strong written and verbal communication skills
• Demonstrated track record of developing leaders and building bench strength
• Strategic thinker with hands-on execution ability
• High ownership and accountability
• Strong business acumen
• Collaborative and relationship-driven
• Understanding of learning development and design (written and video)
• Proficiency in Microsoft Office required
• Passion for pets and alignment with JustFoodForDogs' mission and values
• Ability to travel 25% or less based on the needs of the business

Nice To Haves

• Experience in multi-unit, retail, or PE-backed environments preferred
• Proficiency in development software/learning systems preferred

Responsibilities

• Design and implement enterprise learning strategy across retail operations, and corporate teams
• Build leadership development programs for frontline managers through senior leaders
• Create onboarding and role-based training frameworks
• Manage people (succession) planning and high-potential development processes
• Manage performance philosophy, goal-setting, and review processes
• Coach leaders on feedback, accountability, and performance improvement
• Develop tools and training to support consistent performance standards across locations
• Monitor talent metrics (retention, performance trends, internal mobility)
• Oversee recruiting strategy for all corporate and field leader positions
• Partner with hiring managers to define role scorecards and hiring profiles
• Improve quality-of-hire and time-to-fill metrics
• Develop employer brand strategy aligned with company values and growth goals
• Implement structured interviewing and selection processes
• Lead employee engagement strategy, surveys, and action planning
• Develop and implement internal communication strategy that supports transparency and alignment
• Reinforce company values (Tenets of the Pack) and culture initiatives across all locations
• Support change management efforts tied to growth and transformation initiatives
• Drive recognition programs and cultural reinforcement mechanisms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level