Manager, Pediatric Therapy Services

Oregon Health & Science University•Portland, OR

About The Position

The Pediatric Therapy Manager is responsible for service delivery, quality improvement, and financial performance in the acute care and pediatric rehabilitation program. The Pediatric Therapy Manager is responsible for leadership, training, and supervision of Occupational Therapists, Physical Therapists, Speech Language Pathologists, Licensed Massage Therapists and Therapy aides, as assigned. Personnel decisions in this position include employee selection, performance evaluation, discipline, and retention. These decisions directly affect the fiscal performance of the department as well as its effectiveness and efficiency. Patient care related decisions including staffing, problem solving, monitoring of productivity and coordination with internal and external customers for engagement, collaborative programs, and service excellence. This position is influential in promoting recovery and customer satisfaction with the patients served. The total department staff is approximately 30 employees.

Requirements

Master’s Degree or higher Physical, Occupational or Speech Therapist with current Oregon licensure
5 years’ experience in the field of physical therapy, speech therapy or occupational therapy and at least 3 years in a leadership role.
Valid licensure and certification in Physical Therapy, Speech-Language Pathology or Occupational Therapy
Experience in the management of therapy staff including training, promoting and disciplining.
Excellent interpersonal and written communication skills.
Strong skills in problem solving, prioritization, decision making and time management.
Understanding of therapy team dynamics and ability to positively impact the work environment.
Adept with computer applications

Nice To Haves

Healthcare administration/business management coursework or degree
Pediatric care experience
Experience in a union environment

Responsibilities

Monitors capacity management - patient volume and flow and provider’s time utilization
Investigate patient and provider complaints
Demonstrates knowledge of national and state practice acts, CMS, and Oregon Administrative Rules
Exhibits clear understanding of Medicare guidelines for therapy services
Demonstrates continuing education in personnel management and appropriate clinical and healthcare management skills.
Directs supervision of all assigned staff.
Interviews, hires, ensures orientation, training, and competency of employees under own supervision
Coordinates with Human Resources for recruitment and required processing of position changes
Communicates performance expectations, develops work plans and takes disciplinary actions for performance issues
Monitors successful completion of competencies, propose salary increases, assigns and approves work
Analyzes scheduling efficiency, productivity and coordinates with director and teams in problem solving.
Provides follow up to improve variances.
Assists employees with problem identification and resolution
Builds and supports staff engagement
Prepares & monitors budgets
Maintains equipment and space inventories
Maintains working knowledge of rehab specific billing processes, coordinating changes to ensure appropriate patient
Participates, leads and coordinates continuous quality improvement which enhances clinical practice, the administrative process, and development of staff so that value-added services are provided.
Assures communication to and from administration and other disciplines to service line.
Partners with physicians and other disciplines in the achievement of patient care goals.
Adheres to OHSU Code of Conduct and all Hospital, Clinic and Rehabilitation Therapy Services Policy and Procedures
Participates as a member of the departmental compliance program
Maintains core competencies and demonstrates continuous application of these skills throughout the period of employment.
Other duties as assigned