Manager, Payroll & Benefits

ShopMy

85d

About The Position

We’re looking for a Payroll & Benefits Manager to join ShopMy’s People team. This role will be responsible for managing all aspects of payroll and benefits for our growing team. You’ll be the go-to expert for ensuring employees are paid accurately and on time, while also overseeing the administration of benefits programs that support a best-in-class employee experience. The ideal candidate has a strong foundation in payroll operations and benefits management, thrives in fast-paced environments, and is excited to help us build scalable systems as we grow.

Requirements

• Bachelor’s degree in a quantitative or business-related field.
• 5–7+ years of progressive payroll and benefits experience, ideally in a high-growth or multi-state environment; global payroll experience a strong plus.
• In-depth knowledge of US payroll regulations, payroll tax compliance, and employment standards; familiarity with ERISA, ACA, COBRA, and other benefits-related regulations.
• Proven experience managing payroll for distributed teams; international payroll exposure preferred.
• Hands-on proficiency with payroll software and HRIS platforms (Rippling preferred), with experience implementing or upgrading systems.
• Demonstrated experience managing and supporting workers’ compensation audits, including preparation of documentation and coordination with external auditors.
• Experience owning benefits renewal cycles end-to-end.
• Proven track record in handling retirement plan audits, ensuring compliance with regulatory standards and timely submission of required reports.
• Strong analytical and organizational skills with a high degree of accuracy and attention to detail.
• Excellent communication skills, able to explain complex payroll and benefits topics clearly and empathetically.
• Demonstrated ability to identify and implement process improvements to scale operations effectively.

Responsibilities

• Manage end-to-end payroll processing for all employees (US and global), ensuring accuracy, timeliness, and compliance with federal, state, local, and international regulations.
• Act as the primary point of contact for payroll inquiries, resolving issues promptly with discretion and accuracy.
• Own payroll-related elements of benefits (e.g., retirement contributions, leave tracking) and partner cross-functionally with Finance to streamline processes and improve system integrations.
• Guide the company through payroll/HRIS system implementations and upgrades; recommend and implement process improvements that leverage best practices and automation.
• Maintain accurate payroll records and ensure compliance through timely tax filings, reconciliations, and audit support; partner closely with Finance and Accounting on month-end close, reporting, and payroll tax audits.
• Ensure confidentiality, security, and integrity of all payroll and employee data.
• Oversee day-to-day administration of employee benefits, including onboarding, enrollment, changes, and terminations.
• Manage annual open enrollment and lead clear, accessible employee communications around benefits programs.
• Partner with brokers and vendors to evaluate, design, and optimize benefits offerings that align with company values, industry standards, and employee needs.
• Negotiate benefits plans and contracts to ensure cost efficiency and competitiveness.
• Audit and approve monthly benefits invoices, ensuring accuracy of employee deductions and employer contributions.
• Ensure compliance with ERISA, ACA, COBRA, and other applicable regulations.

Benefits

• Medical & Dental Coverage at 70%
• Equity in ShopMy
• Flexible PTO
• 14 weeks of parental leave
• Reimbursements up to $200/month to spend on teammate outings
• 401k program (3% automated contribution from ShopMy!)
• Wellhub Membership
• Company retreats
• Opportunity to monetize your influence- all employees build out a ShopMy page!
• Birthday PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees