About The Position

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. The Manager of Payor Engagement will manage the relationships, internal communication, workflow, progress and completion of Audit Line of Business contracts for Sharecare HDS. This position requires great attention to detail, excellent communication skills, the ability to follow workflow and determine necessary adjustments and be front-facing with external customers. To be successful, one must be flexible, a self-initiator, learn quickly, be organized and display honesty and integrity.

Requirements

  • College undergraduate degree or equivalent is desired but not required
  • Highly Proficient in all Microsoft applications including but not limited to Microsoft Excel and PowerPoint
  • Strong reporting skills
  • Typing of 50 WPM
  • Task Prioritization
  • Previous Release of Information (ROI) experience helpful
  • Healthcare knowledge a plus
  • Ability to work independently and collaboratively as a team member

Responsibilities

  • Communicate well with teammates both verbally and via written communication
  • Operate as the point of contact for any and all assigned customers
  • Report generation
  • Communicate and collaborate with sales on customer agreement specifics
  • Communicate with customer throughout scope of projects including, but not limited to data feed issues, metric achievements, status calls
  • Track key metrics and performance via provided company tools
  • Prepare, proof and edit documents and spreadsheets
  • Serve as a back-up for other job responsibilities as necessary
  • Financial responsibilities including invoicing and collections related to the Audit Line of Business
  • Attend and participate in client meetings
  • Limited travel to meet clients or meetings may be required
  • Other duties as assigned
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service