T-Mobile US-posted 9 months ago
$134,300 - $242,200/Yr
Full-time • Manager
Bellevue, WA
Telecommunications

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Manager, Product & Engineering is responsible for implementing the design, product and technical build, support and maintenance of a key product or limited product portfolio, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. Most often leading teams of 5 - 10 FTE, and may lead teams of onshore and offshore contracting companies. Direct reporting line may include team(s) of Product Manager(s), Product Owner(s), technical and solution architecture, DevOps management, UI / UX, Test, as well as full stack Software Development. We are seeking a Manager, Product & Engineering to lead our payments fraud and risk management platform, enabling teams to apply multifaceted rules and technologies that reduce fraud while maintaining a streamlined customer experience. This role will supervise the platform's development, roadmap, and operational perfection, ensuring it meets the evolving needs of a growing business with increasing complexities and risks. The platform supports business teams that own fraud strategy, providing them with scalable, data-driven tools to detect and mitigate threats optimally. This leader will drive innovation, ensuring the platform remains adaptive, resilient, and aligned with the company's broader risk management objectives. We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!

  • Define and implement the strategic roadmap for the fraud and risk management platform, ensuring it evolves to meet emerging threats and business complexities.
  • Enable business teams with scalable, configurable rule engines and machine learning models reducing fraud issues while minimizing customer friction.
  • Lead development and optimization of the platform, ensuring high availability, security, and performance.
  • Ensure seamless fraud monitoring, incident response, and continuous platform improvements to enhance risk detection and response capabilities.
  • Partner closely with strategy partners in fraud, data science, engineering, compliance, and product leaders to align platform capabilities with evolving business needs.
  • Drive platform transformation to support business growth, new product offerings, and emerging fraud patterns.
  • Leverage analytics, AI/ML, and behavioral insights to continuously improve fraud detection and prevention mechanisms.
  • Ensure the platform adheres to relevant regulations, compliance requirements, and industry standard processes in fraud and risk management.
  • Act as a key liaison between business teams, engineering, and leadership to align fraud prevention efforts with company objectives.
  • Build, mentor, and lead a high-performing team, fostering a culture of innovation, teamwork, and continuous learning.
  • Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience.
  • 4-7 years Product Management experience in an agile software product development environment.
  • 5+ years of experience in product management, engineering leadership, or risk technology, with a focus on fraud prevention, risk mitigation, or payments security.
  • Proven track record owning the development and scaling of fraud detection or risk management platforms, including rule-based and AI/ML solutions.
  • Strong experience supervising engineering teams, implementing real-time risk assessment, ML models, and fraud decisioning systems.
  • Hands-on experience leading Agile teams, running sprints, and driving continuous improvement in fraud prevention technology.
  • Familiarity with fraud regulations, KYC, AML, PCI compliance, and security standard methodologies.
  • Experience using analytics, behavioral modeling, AI/ML, and risk signals to improve detection and minimize false positives.
  • Ability to collaborate with fraud strategy teams, data science, compliance, legal, and customer experience teams to balance fraud prevention with user experience.
  • Experience handling fraud events, optimizing real-time monitoring, and refining alerting and customer concern areas.
  • Background in adapting fraud platforms to support new products, markets, and risk landscapes as businesses evolve.
  • Experience leading, mentoring, and developing high-performing product and engineering teams.
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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