Manager, Patient Scheduling

Lyell Immunopharma•Bothell, WA

About The Position

Using living cells to treat – and sometimes even cure – cancer is one of the most dramatic advances in modern medicine. Patients with hematologic malignancies have been successfully treated with cell therapies. However, these profound results have not yet been achieved in patients with solid tumors, representing approximately 90% of all cancers. And for patients with hematologic malignancies, there is a need for next-generation cell therapies that can deliver increased response rates and longer duration of response. We are a clinical-stage company advancing a pipeline of next-generation CAR T-cell therapies for patients with solid tumors or hematologic malignancies. Lyell’s product candidates are enhanced with novel technology designed to generate T cells that resist exhaustion and have qualities of durable stemness in order to drive durable tumor cytotoxicity and achieve consistent and long-lasting clinical response. We were founded by cell therapy pioneers whose decades of research elevated the broader understanding of T-cell biology and its interaction with cancer. In our quest to advance next-generation CAR T-cell therapies, we have built a fully integrated company capable of discovering new technologies, translating science into therapies, manufacturing cell therapy products, and clinically evaluating them in patients. Our culture is based on Science, Respect, Collaboration, and Courage and reflects who we are, the environment we create, and our mission's urgency. POSITION SUMMARY: The Manager of Patient Scheduling will serve as a key member of Patient Operations in the Supply Chain organization. This individual will be responsible for managing all operations regarding the collection and management of patient cells during the cell therapy process. This cross-functional role will work with manufacturing, clinical operations, quality, CMC and external clinical sites to ensure right first-time management of patient cells (apheresis, tissue, and final drug product) related to the manufacturing process. To be successful in this role, this person will need to be self-motivated, have a high attention to detail, and be eager to establish clear process and procedures for the Patient Cell Operations team. This person will need to be able to accept flexibility in their day-to-day responsibilities; in addition to supporting cell handling during collections and drug product receipt/administration, they will also need to be forward thinking to eventually grow and establish a team.

Requirements

Bachelor’s Degree and 3+ years relevant work experience; or sufficient work experience in related field for 7+ years.
Cell Therapy experience in patient cell operations or apheresis operations
Clinical/Nursing experience related to apheresis, tissue collections, and/or infusions
Experience managing cross functional relationships with several different teams internally in the company and externally
Experience working and creating documents in a GxP environment
Experience creating training material and training people in a GxP environment
Experiencing managing a team
Experience as a strong collaborator, effective at influencing internally and externally, and proactive in a fast-paced environment
Knowledge of Patient Cell Operations related to cell therapy patients on clinical trials
Knowledge of medical terminology and the clinical trial management process
Ability to present and train others in a virtual or in-person setting
Exceptional written, communication, and organization skills
Highly self-motivated with demonstrated ability to work independently
Excellent organizational, multi-tasking and time management skills
Knowledge of FDA regulations and the regulations and guidelines applicable to life sciences organizations (GxP)

Responsibilities

Create, manage, and maintain controlled manuals that describe the process for apheresis collection and final drug product administration.
Ensure right first-time apheresis and final drug product handling at the clinical sites and apheresis centers.
Establish and maintain training material related to the Patient Cell Operations controlled manuals.
Ensure any persons at the clinical site and apheresis center managing Patient Cells are appropriately trained.
Manage Lyell healthy donor apheresis suppliers.
Own any CAPAs or Deviations related to improper handling of patient cells.
Work collaboratively and partner with Manufacturing, Quality, Clinical Operations, CMC, Research and Development, and with any Lyell partners or contracted organizations/services.
Ensure appropriate materials or shipping containers required for handling patient cells during collection or final drug product are validated.
Responsible for managing the forecast of clinical site dry runs to ensure appropriate communication with the manufacturing teams.
Establish electronic tools, processes, and procedures to support the Patient cell operations team.

Benefits

Lyell offers its employees a range of compensation and benefits.
The salary range for this position is $140k to 165k annually, with the opportunity to earn an annual bonus.
Employees are also eligible to participate in Lyell’s Equity Incentive Plan.
Our Employee Benefits program is extensive and includes subsidized medical, dental and vision plans from your first day of employment, FSA, Company provided Life and AD&D Insurance as well as STD and LTD Insurance, ESPP, a 401(k) Plan with Company match, mass transit commuter benefits, cell phone reimbursement and a range of supplemental benefits that you may choose to elect.
Our paid time-off benefits currently include 18 days’ vacation, 9 day’s sick leave, 8 observed holidays as well as a floating holiday.
We also have a summer and a winter office shutdown.

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