Manager, Patient Access (On-Site) (H)

University of Miami-posted 15 days ago
Full-time • Manager
Onsite • Miami, FL
5,001-10,000 employees
Educational Services
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The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Manager, Patient Access. Core Job Summary: The Manager, Patient Access oversees the business operations of the Patient Access Department to ensure a smooth entry of patients to departmental services, while maintaining timely and accurate business information and guaranteeing payment of services rendered.

  • Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
  • Manages day-to-day activities of personnel to ensure the timely registration of patients, accurate data entry of patient biographical and financial information, and proper payment collection.
  • Reviews records to ensure that each patient was properly verified for insurance purposes and that proper information was written on each patient's chart prior to clinic date.
  • Serves as department expert on registration, insurance verifications, and documentation guidelines.
  • Ensures adequate staffing is maintained on a 24-hour basis.
  • Assists in the development and implementation of the department's annual budget.
  • Works with upper management to generate strategy and operational initiatives, and policies.
  • Maintains current knowledge of rules and regulations and educates staff on any variations.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls within the function and on University policy and procedure
  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
  • Bachelor's degree in related field
  • Minimum 3 year of relevant experience
  • Knowledge of business and management principles
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.
  • Any relevant education, certifications and/or work experience may be considered.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
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