Manager, Patient Access

Sentara Hospitals • Charlottesville, VA

7d • Onsite

About The Position

Sentara Martha Jefferson Hospital is hiring a Patient Access Manager This position is responsible for operations and success of Registration Services/Patient Financial Services. Manage high volume areas, with significant strategic and financial impact on current and future success of organization. Responsible for the coordination of the delivery of high quality services that meets or exceeds customer service expectations. Provides leadership and administers human resource policies and practices in a multi-skilled, multi-functional environment

Requirements

• Bachelor's Degree (Required)
• 3 years of applicable managerial experience may be accepted in lieu of degree
• Certified Healthcare Access Manager (CHAM) - Certification - National Association of Healthcare Access Management (NAHAM) (Required within 12 months of hire)
• Supervisor experience in Patient Access or Patient Accounting - 3yrs (Required)

Responsibilities

• operations and success of Registration Services/Patient Financial Services
• Manage high volume areas, with significant strategic and financial impact on current and future success of organization
• Responsible for the coordination of the delivery of high quality services that meets or exceeds customer service expectations
• Provides leadership and administers human resource policies and practices in a multi-skilled, multi-functional environment

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees