Manager - Patient Access IS

Anne Arundel Health SystemAnnapolis, MD
40d$90,002 - $118,220

About The Position

Position Objective: Team level supervision with operational responsibilities that shall proactively and sensitively develop the team and team members in manners that contribute to the Luminis Health brand and team wellbeing. Position will still be expected to perform Systems Analyst Senior, II or III duties for up to 80% of the time. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct report management, recruitment, selection and termination along with responsibility for staff performance reviews. Thoughtfully works with Information Systems customers and leadership to resolve issues; including competing demands, cross-group conflict, and sensitive scenarios. Collaborates with team to develop and assign team member tasks, develop and complete projects, communicate team progress, and coordinate team coverage. Proactively grows the talent in their area; including collaboratively constructing performance goals, objectives, development plans, and giving ongoing constructive feedback. Actively develops organizational knowledge through active development of knowledge bases, policy contribution, and documented process development. Perform tasks and functions that would be considered appropriate for a Senior Analyst, Systems Analyst II or III.

Requirements

  • The minimum level of education for this position includes 4 years' experience in information systems with client server application, programming or applications analysis or equivalent, such as business analysis.
  • Strong working knowledge of application systems and analyst tools.
  • 2 years project management experience.
  • A minimum of 1 industry-recognized or vendor certification in the applications for which the team is responsible for.
  • Knowledge of project management and the ability to estimate and balance resource demands to available team capacity.
  • Ability to understand, diagnose and resolve team conflicts and de-escalate minor issues as they occur.
  • Same skills expected as an Applications Analyst II.

Nice To Haves

  • Technical knowledge and skills related to areas of responsibly and supervision considered a plus.

Responsibilities

  • Direct report management, recruitment, selection and termination along with responsibility for staff performance reviews.
  • Thoughtfully works with Information Systems customers and leadership to resolve issues; including competing demands, cross-group conflict, and sensitive scenarios.
  • Collaborates with team to develop and assign team member tasks, develop and complete projects, communicate team progress, and coordinate team coverage.
  • Proactively grows the talent in their area; including collaboratively constructing performance goals, objectives, development plans, and giving ongoing constructive feedback.
  • Actively develops organizational knowledge through active development of knowledge bases, policy contribution, and documented process development.
  • Perform tasks and functions that would be considered appropriate for a Senior Analyst, Systems Analyst II or III.

Benefits

  • Medical, Dental, and Vision Insurance
  • Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
  • Paid Time Off
  • Tuition Assistance Benefits
  • Employee Referral Bonus Program
  • Paid Holidays, Disability, and Life/AD&D for full-time employees
  • Wellness Programs
  • Employee Assistance Programs and more Benefit offerings based on employment status

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

101-250 employees

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