Manager Partner Management & Activation
About The Position
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com. Who are we hiring? The Partner Management & Activation team within the Global Partnerships Department oversees 120+ partnerships operating across all of MSG’s sports and entertainment properties including New York Knicks, New York Rangers, Concert Series at MSG, Christmas Spectacular featuring the Radio City Rockettes, and Sphere among others. The core responsibilities of the Manager include managing all contractual delivery for select partners including hospitality assets, signage assets, events, social and digital content, and 360-degree campaigns and activations to optimize against the partner’s KPIs. Responsibilities will also include budget maintenance, internal and external relationship building, and strategic asset planning. The Manager will be involved with a variety of accounts which have different levels of responsibility. On all accounts – large and smaller – in the portfolio, expectation is individual will provide material support across the department in delivering against the partnership. The Manager will need to be able to forge relationships across departments within MSG. Global Partnerships works across all properties and departments within the organization so this is integral to the success of this role.
Requirements
- Bachelor’s degree in business management education or an equivalent combination of education and experience is preferred
- Minimum 4 years of strategic consulting or account management experience; particularly in sports or entertainment sector and have knowledge of the national sports and entertainment marketplace
- Experience in account management and relationship building, both internal and external
- Experience owning multiple projects, displaying strong problem-solving skills and attention to detail
- Experience developing new concepts leading to incremental revenue
- Experience in brand management, both conceptualizing a strategic plan and executing
- Experience with event management and creating solutions to meet partner hospitality needs
- Experience evaluating third-party measurement data and making recommendations based on performance
Responsibilities
- Support and lead delivery and execution of contractual assets for specific mid-level partner roster while simultaneously exploring new opportunities to maximize impact against partner objectives.
- Assist Directors & Senior Director on larger, multi-property accounts.
- Managing day-to-day responsibilities for their partner roster including status reports, weekly planning calls, budgets, Salesforce, among others
- Build relationships with internal stakeholders to drive client initiatives.
- Identify upsell opportunities throughout the year and obtain cross-departmental approvals to build and present in a timely manner
- Support and lead event day activations across the partner landscape ensuring execution is meeting partner and MSG standards (includes game nights, concerts, and other events as necessary)
- Lead end of season recap execution, performance evaluation and support in strategy planning
- Assist on annual renewal process through appropriate briefs and sharing of key information
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What This Job Offers
Job Type
Full-time
Career Level
Manager
