Manager, Paid Social

About the position

Hearts & Science is a data-driven marketing agency that focuses on personalized digital marketing. We are looking for a Social Media Manager who will lead campaign management and execution, mentor junior team members, and ensure effective communication within the team and with clients. The ideal candidate will be a proactive leader who can drive digital strategy, manage client relationships, and contribute to the growth of the agency.

Responsibilities

• Drive overall digital strategy and associated tactics to meet client’s goals, working closely with account lead(s)
• Establish leadership with the client and across all departmental teams, effectively prioritizing and negotiating needs
• Manage and develop junior team members through mentoring and training
• Prioritize and manage quarterly priorities and ad-hoc requests to ensure timely execution
• Problem solve and find solutions for issues not yet attempted
• Share learnings and best practices across the organization
• Establish oneself as an expert within their functional department and client team
• Identify ways to improve team efficiency and effectiveness
• Bring new proactive ideas to help meet client goals and grow business
• Consult/educate/negotiate with clients and agency partners
• Effectively communicate paid media insights, reporting, trends, and new initiatives
• Present recommendations/ideas to client and internal team
• Merchandise successes to the client
• Educate client team on latest trends, best practices, technologies, etc.
• Demonstrate appropriate judgment through proper escalation

Requirements

• Bachelor’s degree in marketing, advertising, or communications or relevant post-secondary education, training, or equivalent experience
• 3+ years of hands-on-keyboard work experience managing paid social media accounts
• Proactive self-starter
• General knowledge of direct marketing principles and strategies
• Polished presentation, communication and listening skills
• Strong organizational skills to manage multiple projects
• Confidence in analyzing and acting on marketing data

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401(k)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Vacation days
• Sick days
• Personal days
• Paid parental leave
• Paid medical leave
• STD/LTD insurance benefits