Manager, Outsourcing Advisory Services

West Monroe • Chicago, IL

286d • $154,400 - $198,800

About The Position

West Monroe is currently seeking a Manager to join our Operations Excellence practice within our Transformation Enablement & Outsourcing Advisory (TEOA) discipline. This person will bring expertise supporting clients with Outsourcing Advisory Services - this includes, but is not limited to outsourcing assessments, outsourcing RFx development, evaluation, and selection, contract negotiations, outsourcing transition, vendor governance and management, and service delivery optimization. TEOA consultants deliver comprehensive solutions that transform operations through strategic sourcing, effective transformation management, and optimizing people, process, and technology. Candidates should also have experience in helping to develop and/or enhance supporting methodologies and tools, as well as integrating these with other consulting solutions (e.g., technology and vertical practices).

Requirements

• Bachelor's degree or equivalent experience required.
• 5-8 years of relevant outsourcing advisory experience and at least 2-years in a business consulting environment.
• At least 1 year of people management experience.
• Expert project manager with extensive experience managing outsourcing advisory engagements including developing work plans, project scopes, pricing estimates, budget management, issue and risk management, and presenting deliverables.
• Business development experience including farming leads and assisting in managing the sales process - pursuit strategy, client development cycle and tools, proposal development, fee and profitability planning, and contract management.
• Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder-ready deliverables, and polished client-facing oral communication skills.
• Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
• Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Demonstrated success within one or more of West Monroe's core industries including Consumer & Industrial Products, Energy & Utilities, Financial Services, Healthcare & Life Sciences, High Tech & Software, and/or Private Equity.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives.
• Ability to travel up to 50%

Responsibilities

• Define and advise on outsourcing strategies and vendor relationships, including IT outsourcing and business process outsourcing.
• Serve as a delivery leader on engagements of moderate-to-high complexity and scale, communicating with client sponsors directly without oversight.
• Work with clients to develop detailed technical / operational requirements, service level agreements, pricing strategies and approaches, and writing RFP documents.
• Evaluate vendor proposals from a technical, operational, pricing / financial, and contractual perspective.
• Support clients through the contract negotiation process by participating in contract negotiation sessions.
• Oversee engagement scope, budget, deliverables, profitability, work management and reporting, change management, vendor management, and team development.
• Achieve business development goals primarily through building networks with internal partners, educating channel partners on TEOA offerings, farming opportunities, and scoping projects/proposals.
• Originate and create methodologies, project assets and tools, and ensure maintenance of those assets.
• Model and mentor Consultants and Senior Consultants day-to-day in personifying West Monroe values with clients, on project teams, and within individual relationships.
• Actively engage in recruiting, interviewing, and selecting campus and experienced new hire consultants.

Benefits

• Medical, dental, vision, and basic life insurance.
• 401k plan.
• Employee stock ownership program.
• Annual bonuses.
• Unlimited flexible time off.
• Ten paid holidays throughout the calendar year.
• Ten weeks of paid parental leave after successful completion of one year of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree