Manager, Outside Referral Department (ORD)
Kaiser Permanente•Los Angeles, CA
401d
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About The Position
The Referral Operations Manager is responsible for overseeing the Outside Referral Department (ORD) at Kaiser Permanente. This role involves executing strategic plans to ensure timely, accurate, and compliant processing of referrals while maintaining high customer service standards. The manager will lead a team, manage relationships with external providers, and collaborate with various departments to enhance operational effectiveness and quality improvement.
