Manager, Organizational Development & Learning

Universal Technical Institute • Phoenix, AZ

22d • $95,000 - $120,000 • Remote

About The Position

The Manager, Organizational Development (OD) is responsible for designing and delivering comprehensive enterprise-wide solutions that strengthen organizational effectiveness, leadership capability, employee engagement, cultural alignment, performance, and change readiness. This position collaborates with divisional leadership and Human Resources to consult, design, and implement OD programs and strategies that align structure, talent, processes, and culture to business goals. The OD Manager uses data, diagnostics, and evidence‑based practices to drive enterprise‑wide change management, learning, performance, and talent initiatives.
This role leads enterprise-level organizational development work focused on talent and performance management, leader capability, and change enablement. This is not a training design, delivery, or compliance-focused role, nor a standalone change management position.

Requirements

• Bachelor's degree in Instructional Design and/or Technology, Education, Business, Adult Learning, Organizational Development, Communications, or related field (required)
• Minimum five (5) years progressive experience in Training and Development, Blended Learning, Adult Education, Human Resources, and/or Organizational Development (required)
• Demonstrated success leading enterprise and/or cross-functional OD initiatives (required)
• Demonstrated success designing, implementing, facilitating, and evaluating employee and leader development programs across various levels of employees
• Experience using OD frameworks and tools (e.g., change models, training design, leadership and workstyle assessments).
• Experience building effective teams with demonstrated success in delivering on organizational strategy
• Learning technology and Learning Management System (LMS) administration experience (Cornerstone preferred)
• Knowledge base should include successfully administering and facilitating behavioral assessments (DiSC) in organizational development initiatives
• Strong public speaking, facilitation, consulting, and influencing skills, with the ability to manage group dynamics.
• Strong familiarity with ADDIE, adult learning principles, and the instructional design process to ensure all OD resources are educationally sound
• Proficiency in creating visually professional documents and guides (using MS Office, Canva, or similar)
• Familiarity with Learning Management Systems (LMS), e-learning platforms, and digital content creation tools.
• Demonstrated knowledge of educational, social, and communication technology with desire to learn new tools (software and hardware) as appropriate. Proficiency in MS Office (required), Smartsheets preferred.
• Motivates others through enthusiasm and positive work habits.
• Strong analytical skills to assess organizational learning needs and identify skill gaps
• Understanding of how to support employees through organizational changes
• Skills to develop programs that support smooth transitions and enhance employee engagement
• Strong empathy and active listening to guide others in their personal and professional development
• Communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders
• Ability to work independently with minimal direction, taking projects successfully from concept to implementation and execution
• Ability to translate complex OD concepts into simple, engaging, and professional materials (job aids, guides, and outlines)
• Ability to communicate effectively across all levels of the organization to drive engagement and support for change management initiatives
• Ability to influence employees to drive organizational development and learning agenda
• Ability to facilitate interactive sessions with confidence, managing group dynamics and fostering a positive learning environment
• Ability to draft compelling internal communications that drive employee action and engagement

Responsibilities

• Develop and execute OD strategies and programs aligned with enterprise goals and talent plans.
• Collaborate closely on individual and team development, change management, business planning, performance management, process improvement, and strategic support to deliver tailored solutions that enhance organizational effectiveness
• Support succession planning and high‑potential talent development in partnership with HR and leaders.
• Partner with leaders on engagement, inclusion, and employee experience initiatives.
• Partner with leadership to identify and consult career-pathing and development needs.
• Design, develop, implement, and evaluate learning solutions that meet business and performance needs, and develop leadership capability.
• Facilitate interactive discussions, activities, workshops, and training sessions
• Conduct needs analyses and assess or identify knowledge, skill and/or performance gaps; recommend, design, and deliver appropriate solutions
• Identify and/or create training materials and content, aligning training needs with subject matter expert(s)
• Serve as a project manager when designing, implementing, and partnering with stakeholders
• Employ adult learning principles, instructional design theories, and appropriate educational technologies
• Conduct assessments (surveys, focus groups) to evaluate program effectiveness.
• Partner with HR teams and senior leaders to foster an inclusive, engaging workplace culture.
• Build strong relationships and influence across all organizational levels.
• Champion initiatives that align development with organizational values and culture.
• Act as an internal consultant to business leaders and HR partners.
• Serve as a trusted advisor and change practitioner for strategic initiatives and transformations.
• Build change capability across leadership and teams.
• Guide and support leaders in managing transitions and sustaining change.
• Develop and execute change management strategies (stakeholder analysis, communication, adoption planning).
• Monitor and evaluate change impact, adjusting strategies as needed.
• Define success metrics and develop processes to measure effectiveness of OD solutions.
• Establish and maintain collaborative, effective working relationships with business stakeholders.
• Identify and manage vendor relationships and budgets in the design, development, and delivery of training programs.
• Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
• Recognizes and rewards employee contributions and achievements
• Other duties as assigned

Benefits

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager