Manager, Order to Cash (Finance Technology)

About the position

Okta is seeking a Manager, Order to Cash (OTC) Finance Technology to join our Business Technology Organization. Reporting to the Director of Finance Technology, you will play a pivotal role in the Finance Technology Delivery team, ensuring a seamless and efficient end-user experience. In this role, you will collaborate across multiple departments and global locations, working closely with teams in Finance, IT, Engineering, GTM, and International Operations. Your responsibilities will include optimizing internal processes, enhancing best practices, and developing innovative solutions to address both business processes and technical challenges. If you have a passion for problem-solving, automation, and transformation, we'd love to hear from you!

Responsibilities

• Lead a globally distributed team of business analysts and engineers, delivering E2E solutions, including Enhancements, Integrations, Customizations and others.
• Evaluate potential new applications and solutions against business requirements, ensuring they are aligned with broader architectural and security standards and meet tactical and strategic objectives.
• Collaborate with a broad set of Businesses, BT partners, and vendors to build holistic solutions that meet business and technology objectives.
• Leverage hands-on experience on ERPs such as Netsuite, Oracle Fusion Cloud or SAP and functional and technical knowledge in Order Management, Billing, Payment, collection, and Cash & Treasury Management GL reconciliation.
• Guide the team on Design, Build, Test, and deploying solutions within Order to Cash(OTC) business processes and applications.
• Provide technical support and troubleshooting for day-to-day production issues within the ERP and peripheral systems.
• Collaborate with BT and Business teams to identify system enhancements, integrations, and process automation opportunities.
• Contribute to overall SDLC processes across business and BT while improving the health of the existing Netsuite application.
• Proactively understand business pain points and propose solutions that are scalable and efficient.

Requirements

• 10+ years of professional experience architecting, leading, and delivering business solutions in OTC and RTR areas of NetSuite or Oracle Fusion Cloud, or SAP S4/HANA ERPs.
• Should have been a people manager for 2+ years and managed a team of engineers and analysts.
• Hands-on expertise in Order-to-Cash (OTC) processes, including Sales Orders, Revenue, Delivery, Billing(Subscription and Consumption), Pricing, Returns, refunds, credit memos, and debit memo and collection processes in the HiTech or Software Industry.
• Have implemented or supported revenue recognition processes and tools such as RevPro, or Oracle Fusion Cloud Revenue, or SAP RAR module.
• Experienced in integrating with multiple SaaS applications and systems including SFDC, Coupa, AnaPlan, Xactly, Workday, Stripe, Avalara/Vertex, RevPro, Banks, SnowFlake, and EDI.
• Ability to balance multiple simultaneous tasks/projects, providing a proven record of all activities while handling confidential work with discretion.
• Excellent communication and interpersonal skills with a demonstrated ability to explain complex technical concepts to non-technical stakeholders and strong business acumen skills working in an agile environment (scrum practices, JIRA etc).
• Exposure to other finance business process areas, including P2P, RTR, Tax, and Treasury, is a plus.
• A Bachelor's degree in Computer Science or Management Information Systems or equivalent years of industry experience.

Nice-to-haves

• NetSuite Administration or ERP consultant certification is an advantage.
• Certification in ERPs such as Oracle Fusion or SAP is a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending account
• Paid leave (including PTO and parental leave)