Manager, Order Fulfillment
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About The Position
Order Fulfillment Manager oversees the entire order fulfillment process ensuring the timely and accurate processing of orders from start to finish. This includes overseeing the work of yard part pullers, order fulfillment and shipping associates, quality control associates, return associates, and delivery drivers (if applicable) to ensure that orders are fulfilled according to customer expectations and quality standards. In addition, this position is responsible for monitoring and analyzing key performance indicators related to order fulfillment, such as order accuracy, order cycle time, and order fill rate, and developing and implementing strategies to improve performance in these areas.
