Manager, Optum Advisory - StepWise - Remote

UnitedHealth Group•Eden Prairie, MN

9d•$112,700 - $193,200•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum StepWise Automated Rating is a proprietary software platform that delivers centralized rate management, financial modeling, and automated quoting across products and lines of business. Its enterprise-level rate engine, block management tools, and underwriting application enhance financial management, improve sales channel responsiveness, and increase operational agility. As a Manager, Optum Advisory, you will work directly with our payer clients on StepWise implementations, including requirements gathering, solution design, configuration, and testing. Ideal candidates will have a background in commercial healthcare underwriting or actuarial pricing combined with a strong technical aptitude and a desire to solve complex problems using cutting-edge software tools. Excellent written and verbal communication skills are a must; this is a direct client-facing role. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Undergraduate degree in quantitative discipline
5+ years of actuarial, underwriting, or related experience in the commercial healthcare industry
2+ years of experience in healthcare rating systems development/administration
2+ years of experience writing SQL queries
Advanced level of proficiency with Microsoft Excel - including complex formulas and macros / VBA

Nice To Haves

Experience working with the StepWise Suite
Experience with various reporting technologies (e.g., Tableau, PowerBI)
Experience with user interface design
Demonstrated familiarity with XML/JSON

Responsibilities

Work with the StepWise software to design and configure rating algorithms, factor tables, and proposal outputs
Work with the StepWise software to design and configure user experiences (including health plan sales and underwriting users)
Work with the StepWise software to design and configure business process / workflow automation
Use Excel and SQL-based systems to solve clients’ business problems
Present solution design and configurations to peers and clients
Become a trusted advisor to our clients by: Learning, understanding, and adhering to StepWise configuration best practices Understanding our clients’ business, goals, and place within the market Setting and managing clear expectations with clients Being transparent, accountable, and following through on commitments Communicating project status and risks often and early Acting as a main point of contact both during a project and after implementation is complete
Assist in project and client management
Lead and manage critical meetings across entire scope of work
Conduct StepWise end-user and super-user training
Assist with project scoping and requirements gathering
Assist with writing contracts and developing pricing models
Understand industry issues, changes, and potential impacts and opportunities for the StepWise consulting team
Manage a variety of issues while driving momentum of key projects
Lead segments of work and manage deliverables
Be capable of meeting multiple project deadlines with minimal supervision
Oversee junior consultants’ work and serve as a subject matter expert for others
Possess excellent verbal and written communication skills, is tactful and listens well
Work with less structured, more complex issues