Manager, Operations

BROAD RIVER RETAIL•South Portland, ME

5d•$65,000 - $70,000•Onsite

About The Position

The Operations Manager reports directly to the Director, Operations and is part of the Operations department. This role will be responsible for overseeing the daily operations of a distribution center. In this position, you will lead a team of salaried departmental associates & ensure that all departments are working together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills. Be prepared to join a team of collaborators committed to Furnishing Life’s Best Memories.

Requirements

A positive outlook and encouraging mindset
Strong leadership skills to effectively motivate and mentor members of their team
Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously
Ability to effectively communicate expectations, instruction, and performance levels in both written and verbal form
Collaborate interdepartmentally to meet business needs, drive KPI’s and build relationships
Manage time and expectations for self and others
Ability to build team with intentional hiring practices, training, mentorship, and accountability
Proficient in various software and technologies to include reporting
Innovative thinking to improve efficiencies and reduce costs
Flexibility in scheduling and ability to work all shifts
Ability to work well under pressure and meet deadlines
Excellent communication and interpersonal skills
Proven track record of successful leadership and team development

Responsibilities

Maintain scheduling of tasks to meet business needs
Lead a team of salaried employees with training, direction, accountability, and encouragement
Reporting of KPI’s both internally and externally
Monitor safety through behavioral awareness and ensure compliance with all laws, regulations, and policies
Analyze data and make recommendations for improvements to processes, procedures, and systems.
Manage budgets, inventory profitability and resources effectively, ensuring that all expenditures/adjustments are aligned with company goals.
Remain current on documented best practices and apply this knowledge to drive innovation and growth.
Communicate effectively with leadership team, Memory Makers and business partners verbally and in writing.
Maintain scheduling tasks to meet business needs. Tasks may include the coordination of outbound, inbound, inventory and quality control function