Manager Operations

Mac Papers and Packaging,Greensboro, NC

About The Position

The Operations Manager is responsible for overseeing all aspects of individual branch operation. Specifically, improving branch performance, productivity, efficiency, and profitability while managing a team of managers, supervisors, and other direct reports. (This is meant to be a guide. Duties may vary dependent upon management.) This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required.  It does not prescribe or restrict the work that may be assigned.  Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Requirements

  • High school diploma or GED required.
  • Bachelor’s degree in management, Logistics, Business, or related field, or equivalent years of relevant work experience.
  • 7+ years’ operational experience in a logistics or distribution environment, with minimum of 5 years at supervisory or management level.
  • Self-motivated and able to motivate others.
  • Working knowledge of budgets, forecasting and metrics. Strong analytical skills
  • Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
  • Must be able to efficiently use a Windows-based computer.
  • Ability to prioritize and complete assignments accurately and in a timely manner.
  • Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
  • Strong interpersonal, organizational, oral, and written communications skills.
  • Must be able to read and communicate in English, for safe and effective performance of the job and business operations.
  • Must be able to work alone, and with a team.
  • Must be able to pass a drug screen and criminal background check.

Responsibilities

  • Manage all aspects of daily operations and logistics for a distribution center.
  • Responsible for ensuring all standards of company safety program are maintained.
  • Ensure compliance with all Mac Papers policies, procedures, and directives.
  • Responsible for proper maintenance of building, grounds, and all Mac Papers assets for the facility
  • Continuously evaluate and improve operational processes to enhance productivity, reduce costs, and streamline operations with a focus on fulfillment, logistics, and customer service
  • Hire, train, develop and performance manage operations team members effectively.
  • Monitor, analyze and report distribution center’s operational performance.
  • Collaborate closely with other departments, including sales, finance, and technology, to ensure seamless coordination and alignment of local operational activities with overall business objectives.
  • Demonstrate the company’s cultural values, fostering positive, inspiring, and healthy working relationships to enhance the performance of the branch team.
  • Perform any warehouse operations function as needed.
  • Other duties as required.
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