Manager, Operations (YPIE Nashville)

Yonkers Partners in Education•Nashville, TN

5h•$60,000 - $72,000•Onsite

About The Position

YPIE creates pathways to college and career success. With a focus on mid-sized cities, our proven approach is grounded in high expectations, personalized opportunities, and community partnerships. We envision a future where all young people are equipped to thrive in communities that support their pathways to success. The YPIE Nashville Regeneron Science Research Scholars program currently serves MNPS students at Hunters Lane, McGavock, and Stratford STEM High Schools, with plans to expand. Students participate in: Hands-on scientific research Mentorship from STEM professionals Personalized academic and college guidance In partnership with Meharry Medical College, students attend the YPIE College Zone, where they: Conduct research Receive tutoring Engage in hands-on STEM learning The program is completely free, with transportation provided. YPIE Nashville has established a strong foundation. This is a unique opportunity to support a growing program and ensure smooth, high-quality operations for students and staff. The Manager, Operations leads all operational systems and logistics for YPIE Nashville. This role is responsible for ensuring that day-to-day program execution runs smoothly while also building and improving systems that enable scale and impact. Effective operational systems directly support strong student engagement and program outcomes. This role combines hands-on execution with strategic ownership, and is ideal for someone who thrives in a fast-paced, entrepreneurial environment and enjoys building systems that drive results. In the first six months, the top priorities for this role are: Establish consistent, high-quality daily operations of the College Zone Build and refine systems for attendance, communication, and program logistics Successfully execute key program events and milestones Identify and implement improvements to increase efficiency and student experience

Requirements

Bachelors degree
35+ years of experience in operations, program management, or logistics
Demonstrated attention to detail
Proven organizational and program tracking skills
Experience with Google platform and comfortable with technology
Ability to roll with the punches
Flexibility to work some evening and weekend hours based on program needs
A car and willingness to travel to program site(s)

Nice To Haves

3-5+ years building operational systems and evaluating effectiveness
Ability to see the big picture and sweat the small stuff at the same time
Ability to create good systems & willingness to execute existing systems/processes
Spanish fluency
An outcomes-focused orientation

Responsibilities

Oversee the daily operations of the YPIE College Zone, ensuring a structured, welcoming, and academically supportive environment.
Manage logistical systems, including: Inventory & Supplies: Coordinate ordering, stocking, and distribution of materials, including computers and devices. Daily Operations: Consistently execute daily operational routines, including opening and closing procedures. Student Engagement: Administer the Scholar Dollars reward system and manage the Swag Store. Facility Management: Maintain room usage schedules and ensure the upkeep of all supplies.
Act as the primary point of contact for students, staff, and volunteers, facilitating smooth day-to-day operations and directing traffic.
Own and continuously improve operational systems across YPIE Nashville.
Design and implement processes for: Student tracking (attendance, enrollment, participation). Communication systems (notifications, reminders, follow-ups).
Monitor effectiveness of systems and make data-informed improvements.
Ensure operational readiness for program growth and expansion.
Oversee program logistics across school-day and after-school programming.
Ensure accurate tracking of student attendance, participation, and records.
Support the recruitment process for a new cohort of YPIE students each year.
Manage and track all assets and devices.
Manage student accommodations.
Oversee emergency response plan.
Coordinate volunteer and student tutor logistics.
Lead planning and execution of key events, including: Student orientations, inductions, and showcases. College visits and trips. FAFSA and college application events. Competitions and special programs.
Own event logistics end-to-end (planning, coordination, execution, follow-up).
Ensure strong student participation and smooth execution.
Capture photos of special events and student highlights and help with external communications.
Coordinate logistics with partners (e.g., Meharry Medical College, transportation providers).
Support communication and coordination with volunteers, including Essay Coaches, tutors, and science research mentors.