Manager Operations

Corewell Health • Troy, MI

15h • Onsite

About The Position

Corewell Health’s Troy Hematology Oncology program provides specialized, comprehensive care for patients with blood disorders and cancer. Our center offers advanced diagnostic testing, innovative treatment options, and access to leading clinical trials. Our highly qualified physicians are among the most preferred in Southeast Michigan and are supported by a connected network of clinical experts. Position Summary – Manager of Operations This role oversees operations for a high‑volume, multi‑site practice that includes our primary Troy location, the Royal Oak practice, with an additional partnered site in Troy. The Manager of Operations will lead a team of up to 30 administrative and clinical support staff. We are seeking a candidate with substantial healthcare operational experience, strong business acumen, and demonstrated leadership capabilities in a complex clinical environment. This on-site, Monday–Friday position is well-suited for an independent, proactive professional who is ready to contribute to our organization’s continued growth.

Requirements

• Bachelor’s degree in business, management, healthcare administration, or a related field R equired
• Five (5) years of relevant healthcare or medical practice experience R equired
• Three (3) years of recent supervisory or management experience R equired
• Experience with electronic health record (EHR) systems Required

Nice To Haves

• Master’s degree in business, management, healthcare administration, or related field P referred

Responsibilities

• Responsible for the activities of team members within practices and oversees the delivery of optimal patient flow and patient satisfaction in collaboration with dyad partners.
• Trains team members and serves as a liaison between providers, team members and director in daily operations.
• Responsible for charge capture processing, standard work, process improvement and practice staffing.
• Manages team member performance and development and ensures policy adherence.
• Manages multiple sites and specialty programs.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Manager