Manager, Operations Support

Wipfli Advisory LLC

2d•$87,000 - $130,000•Remote

About The Position

At Wipfli, people count. At Wipfli, our people are core to everything we do—the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. Job Summary Under the direction of the Sr. Operations Manager, or Partner, the Operations Manager is focused on providing support and leadership to assigned components of key value streams of the practice, project managing key operational improvement initiatives in accordance with firm policies and procedures and providing direction to centralized operations functions and business group operations.

Requirements

Two- or four-year degree desirable or substituted by prior relevant management experience.
8-12 years of experience; including five years in related areas of expertise.
Prior managerial or supervisory experience.
Project management experience.
Ability to scope, plan, and budget for projects, while adeptly prioritizing and organizing work under pressure to meet budget and time deadlines.
Ability to lead teams, deliver results, and manage multiple projects concurrently, while remaining agile in responding to unexpected events or changing priorities.
Skilled in managing expectations, escalating effectively, and ensuring client satisfaction.
Excellent Written, Verbal and Presentation skills with the ability to effectively communicate business concepts to a diverse audience of stakeholders at all levels.
Advanced proficiency in Word, Excel, Outlook, and PowerPoint.
Advanced knowledge of Data Analytics
Ability to navigate through ambiguity and approach opportunities in a flexible and creative manner
Advanced knowledge of understanding the consulting groups products and services

Responsibilities

Lead Consulting administrative and centralized operational functions.
Performance coach administrative and operational personnel and support staff.
Provide support, training, mentoring, and quality control of Consulting and Industry operational functions.
Develop, sustain, enforce, review, approve, and provide quality control for assigned processes (e.g., purchasing, billing, expense management, knowledge management).
Project manage and provide business analysis for improvement projects.
Manage collaboration with key process such as business development, risk management, contracting, and score carding, etc.
Review contracts and agreements as needed.
Identify and initiate improvement opportunities.
Integrate consulting processes into firm processes and support overall firm operational initiatives.
Participate in Business Solutions strategic planning as needed.
Coordinate M&A onboarding activities for Business Solutions.

Benefits

Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location.

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