Manager, Operations - Last Mile Delivery, Driver Supply & Availability

Walmart • Bentonville, AR

95d • $70,000 - $130,000

About The Position

As a Manager of Supply and Availability within Walmart's Last Mile Delivery (LMD) organization, you will support the operational execution of driver availability and supply planning across OnDemand and Scheduled delivery channels. This role is focused on translating strategic plans into actionable processes, ensuring consistent delivery performance, and collaborating across teams to meet customer expectations with speed and reliability.

Requirements

• Bachelor's degree in Business Administration, Engineering, Operations, or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.
• Experience in executing business plans and managing day-to-day operations in a fast-paced environment.
• Comfort working with data to identify patterns, solve problems, and support decision-making.
• Skills in streamlining processes and reducing non-value added work.
• Strong sense of ownership with a bias for action and attention to detail.
• Effective communicator who can work across teams and drive alignment on priorities.

Nice To Haves

• Supervising Associates
• Masters: Economics
• Project Management - Project Management Professional - Certification

Responsibilities

• Assist in maintaining and improving demand forecasting models using historical data and business insights to anticipate delivery needs across geographies.
• Implement and monitor driver supply strategies to optimize availability across time, location, and fulfillment type.
• Collaborate with cross-functional teams to support integrated demand planning across delivery, pickup, and third-party carriers.
• Support the execution of multi-carrier delivery strategies, ensuring service levels and cost targets are met.
• Track key performance indicators (KPIs), identify trends in driver engagement and delivery success, and recommend improvements.
• Work closely with Product, Tech, Finance, and Field Operations to support initiatives and resolve operational challenges.
• Design solutions for last mile transportation, support large-scale programs, and pilot initiatives.

Benefits

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree