Manager of Operation Excellence - Food Service Management - Nationwide

Compass Group•Charlotte, NC

3d•$105,000 - $110,000•Remote

About The Position

At Chartwells K-12, we believe that every meal is an opportunity to make a difference in a student’s day. The Manager, Operations Excellence, plays a key role in ensuring that our operations deliver on that promise — every time. This position drives consistency, quality, and efficiency across districts and campuses by creating best-in-class processes, supporting compliance, championing continuous improvement thereby ensuring financial success. If you’re passionate about operational excellence and committed to enhancing the student dining experience, this role is for you.

Responsibilities

Development of systems and tools to foster scalable and repeatable growth that enable the OpX team to manage and deploy initiatives, processes, and programs in partnership with the operations team.
Support the design and maintenance of easy-to-follow SOPs, guides, and toolkits that make school operations seamless.
Lead continuous improvement projects and use proven best practices tailored for school environments.
Evaluate and manage implementation of technology solutions that enhance efficiency and accuracy
Promote change-management efforts to drive adoption of new processes, technologies, or program initiatives.
Liaison with other functions for data and analytics as required.
Collaborate with Learning & Development to design onboarding materials, training modules, and operator toolkits that elevate school-based team performance.
Support the opening and closing process development, management, and continuous improvement.
Build dashboards, scorecards, and KPIs that measure operational performance across schools in support of initiatives.
Partner with Chartwells K12 division, region and functional leaders to standardize and scale best practices in support of school-based operations.
Engage with OpX leaders on strategic priorities with a focus on technical detail to grow at scale, reduce costs, increase revenue driving financial success.
Provide on-site support to operators during the implementation of new processes.
Enable every day (ex. new process) and new (ex. Technology enablement) innovation process, measurement, and reporting.