Manager, Operations Excellence

Claire's

302d • $95,680 - $128,960 • Remote

About The Position

The Manager, Operations Excellence will be responsible for effective and efficient execution of our most critical cross-functional activities. Responsible for: 1) Leading cross-functional operationalization of Claire's most pressing initiatives, 2) Leading global promotional execution and support and 3) Approving purchase orders for inventory flows. This role requires close collaboration with a wide variety of stakeholders in the business, including the ELT, and a highly detail-oriented project management capability to ensure the entire organization remains on-track on its most important initiatives. This is a unique opportunity to be at the heart of the Claire's transformation. It is a critical role in the organization, with very high impact across the business.

Requirements

• Bachelor's degree or equivalent experience required
• 5-7 years of professional experience (can be less if experience is strong)
• 5+ years of experience working in a Retail Planning or Operations role preferred, preferably Merchandise Planning, Project Management, or Ops
• Distinctive project management capabilities and attention to detail
• Management experience preferred
• Self-starter with high levels of intellectual curiosity
• Distinctive communication skills with senior executives
• Impact oriented mindset; vocal problem-solving partner with a drive to outcomes
• Demonstrated ability to work effectively in a high pace environment
• Strong analytical toolkit with foundational understanding of Retail Math and P&L; ability to translate analytics insights into business actions
• Expertise in Microsoft Office applications (i.e., Excel, PowerPoint)

Responsibilities

• Prepare all materials for our weekly Operations Excellence (OpEx) meetings, including agendas, supporting materials and project trackers
• Drive alignment on key decisions to ensure delivery
• Syndicate and manage next steps from OpEx meetings
• Support cross-functional teams in problem solving to ensure we are executing our priorities in the most efficient and effective way; offering support to our functional leaders as needed
• Ensure cross-functional alignment on key decisions
• Continuously identify opportunities across the business to improve efficiency
• Support Value Creation Office with execution of cross-functional initiatives
• Manage Associate responsible for systemic activation of all promotions
• Ensure alignment on promotional calendar between Planning, Strategy and Analytics
• Lead weekly Promo & Testing meetings, ensuring proper input from CFTs
• Syndicate next steps from meetings and ensure completion, providing analytical support on decision making as needed
• Be responsible for accurate execution of global promotions
• Ensure execution of critical purchase orders to ensure inventory flows into the business
• Manage weekly reporting of PO execution to syndicate with leadership

Benefits

• Medical, dental, and vision insurance
• Voluntary welfare plans
• Bonus plan eligibility
• 401(k) match
• Vacation time
• Sick time
• Paid leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: Bachelor's degree